IT Support Analyst

by Priscilla Cheng in Logistics
Kwun Tong
HKD 26k - HKD 30k

Introduction:

My client, an international logistics provider, they are looking for an IT Support Analyst to join their team.

Responsibilities:

  • First-class IT support for users in a global follow-the-sun support model.
  • Manage requests for support and assistance in the ticketing system.
  • Receive, respond, and resolve issues for the users in a timely, professional, and friendly manner.
  • Work as a resource with other IT team members on various projects.
  • Be a resource for IT training opportunities directed towards the end user community.
  • Execute new user inductions for new team members.
  • Assist in the deployment of new equipment.

Requirements:

  • Diploma or University graduate in IT or related disciplines
  • Minimum 3 years’ experience in related IT industry.
  • Experience working with business users in-person and remotely.
  • An analytical approach to identifying issues and solutions. 
  • Proactive, organized, and able to prioritize tasks.
  • Excellent team working skills.
  • Excellent communication skills
  • Proficient in spoken and written English and Mandarin

Benefits:

  • Double Pay
  • Performance Bonus
  • Medical Insurance
  • Dental Insurance
  • Five-day work week

Priscilla Cheng

Priscilla Cheng

For more information about this job opportunity please contact our consultant.

Sign up now for Gemini’s new Job Search platform!

Find the latest job opportunities in Hong Kong, China, Singapore and Thailand! Search and apply for jobs across locations, industries, levels and functions.

Sign up to upload your CV and receive notifications via email or phone when new opportunities are being posted.

Job suggestion for you

Gemini Personnel

Gemini Personnel

Social Links