IT Support Analyst

by Priscilla Cheng in Logistics
Kwun Tong
HKD 26k - HKD 30k


My client, an international logistics provider, they are looking for an IT Support Analyst to join their team.


  • First-class IT support for users in a global follow-the-sun support model.
  • Manage requests for support and assistance in the ticketing system.
  • Receive, respond, and resolve issues for the users in a timely, professional, and friendly manner.
  • Work as a resource with other IT team members on various projects.
  • Be a resource for IT training opportunities directed towards the end user community.
  • Execute new user inductions for new team members.
  • Assist in the deployment of new equipment.


  • Diploma or University graduate in IT or related disciplines
  • Minimum 3 years’ experience in related IT industry.
  • Experience working with business users in-person and remotely.
  • An analytical approach to identifying issues and solutions. 
  • Proactive, organized, and able to prioritize tasks.
  • Excellent team working skills.
  • Excellent communication skills
  • Proficient in spoken and written English and Mandarin


  • Double Pay
  • Performance Bonus
  • Medical Insurance
  • Dental Insurance
  • Five-day work week

Priscilla Cheng

Priscilla Cheng

For more information about this job opportunity please contact our consultant.

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