Senior Technical Analyst / Assistant Manager (Support & Operation)

by Priscilla Cheng in Logistics
Sheung Wan


My client is a well established MNC firm with a wide presence across APAC region and they are now seeking a Senior Technical Analyst / Assistant Manager as follows:


  • Actively provide support to internal users and drive positive IT service culture and satisfaction
  • Monitor IT infrastructure and ensure maximum availability of production environment by providing effective support
  • Maintain and improve service desk system, documenting IT related problems and solutions on the technical database
  • Troubleshooting and repairing hardware, software and infrastructure
  • Provide Support and participate in IT projects including upgrades, migrations and outage.
  • Following ITIL to define IT standards and processes
  • Provide training to users
  • Implementing and administering security systems


  • Minimum of 5 years’ relevant experience
  • Fluent in Chinese and English
  • Excellent communication skills and demonstrate exceptional customer service
  • Can work independently and as a good team player
  • Experience with Azure cloud technologies, Windows infrastructure, virtual environment, MDM and FortiGate security devices

Priscilla Cheng

Priscilla Cheng

For more information about this job opportunity please contact our consultant.

Sign up now for Gemini’s new Job Search platform!

Find the latest job opportunities in Hong Kong, China, Singapore and Thailand! Search and apply for jobs across locations, industries, levels and functions.

Sign up to upload your CV and receive notifications via email or phone when new opportunities are being posted.

Job suggestion for you

Gemini Personnel

Gemini Personnel

Social Links