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Key Account Coordinator

by Priscilla Cheng in Logistics    13th Apr, 2021    HKD 15k - HKD 19k

My client, an European base freight forwarding & logistics company location in Kwai Hong is looking for a Key Account Coordinator.

  • Assist the Key Account Officer in maintaining the premium accounts
  • Prepare bookings and documentation set for air freight shipment, customs, etc
  • Assist and control overall daily operation, documenting, etc
  • Liaise with internal and external customer to ensure running smooth shipment’s operation
  • Ability to communicate with different levels within the organization

Key Account Manager, Asia Pacific

by Priscilla Cheng in Logistics    26th Feb, 2021    Negotiable

My client, an Europe base freight forwarding & logistics company is looking for a Key Account Manager to join their Asia Pacific team.

  • Actively identify and pursue new sales opportunities within allocated portfolio;
  • Identify new business opportunities in collaborate with field sales and support to ensure growth attainment of Key Account customers;
  • Create awareness of nomination within the customer’s organization and vice versa, and identify the key decision makers/influencer of the key account in the region and build up a strong business relationship to them;
  • Provide ongoing support to Key Account customers to secure existing business by assuring reliability and increasing customer satisfaction;
  • Develop and execute a comprehensive account management plan of the allocated key account portfolio and accomplish regular service review meetings with the main stakeholder of the key account;
  • Work closely with the network and support teams to ensure delivering high quality of service, Engage other internal departments to improve customers’ overall supply chain performance;
  • Create SOP as per customer expectations and maintain updates and involve operation to guarantee understanding and execution of the agreements;
  • Work closely with the customer to intimately understand their needs and ensure mutually agreed service and terms are delivered;
  • Cooperate with KAM operations team to fully understand and monitor the daily service performance and proactively engage the solution for emergency incident once happen;
  • Work collaboratively across the company to create and execute solutions that deliver value for customers;
  • Proactively communicate development plans and account status to the management;
  • Oversee the implementation process for new awarded business;
  • Ensure collection of accounts receivable by Finance team and assist if necessary;
  • Ad-hoc tasks will be assigned by Department Head.

Key Account Manager - Account Management

by Priscilla Cheng in Logistics    23rd Feb, 2021    Negotiable

My client a freight forwarding & logistics company is looking for:-

Key Account Management

  • Manage interactions with assigned groups of existing customers to identify sales opportunities;
  • Resolve problems and ensure clients receiving high quality of customer service;
  • Develop client retention and growth plans for developing profitable business with assigned accounts;
  • Review and report on client retention, business opportunities and market trends.

Pricing & Control Tower

  • Lead pricing team to work with sales teams and overseas offices/agents for providing competitive rates to clients;
  • Drive RFQ / Tender responses for assigned accounts;
  • Perform valuation of pricing team's productivity.

Training & Coaching

  • Monitor and analyze team performance and handle clients' special requests and complaints;
  • Share the new market trends and product knowledge to the team;
  • Ensure consistent compliance by professional sharing or case study.

Medical Representative / Senior Medical Representative

by Katherine Mok in Pharmaceutical    15th Jan, 2021    Negotiable

Client is now seeking Medical Representative / Senior Medical Representative for capable professional candidates to join their sales team.

  • Participate in scientific activities and events.
  • Establish professional relationship with healthcare professionals
  • Manager and Plan own assigned territories to achieve sales targets
  • Help project and establish corporate image of Medical community
  • Promote our company products to potential customers in assigned territories

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