Senior Customer Services Executive
Introduction:
My client, an eCommerce logistics company location at Kwun Tong is looking for:-
Responsibilities:
- Provide excellent customer services via multiple communication channels
- Handle customer enquiries
- Maintain and enhance customer satisfaction for our customers
- To assist in providing service and product training to customers when required
- Perform other customer service duties when requested
Requirements:
- Post-secondary degree
- Possess a 5 years Customer Service experience, preferably gained in e-commerce or logistics industries.
- Customer focused with excellent communication, interpersonal and problem solving skills
- Good command of both spoken and written English, Cantonese and Mandarin. Fluency in Mandarin will be an advantage.
- Speedy and accurate Chinese typing is essential
- Proficiency in Microsoft Word, Excel and e-mail
- Proficiency in working with different IT systems
- Immediately available is preferred
- Pro-active and team player attitude
For more information about this job opportunity please contact our consultant.
Sign up now for Gemini’s new Job Search platform!
Find the latest job opportunities in Hong Kong, China, Singapore and Thailand! Search and apply for jobs across locations, industries, levels and functions.
Sign up to upload your CV and receive notifications via email or phone when new opportunities are being posted.
Job suggestion for you
Medical Marketing and Training Manager, APAC
Our client, a European pharmaceutical company specializing in dermo cosmetics, rheumatology, dermatology, and the marketing of active cosmetic ingredi...
HKD 45k - HKD 55k
Administration Support (Closing Specialist)
Our client, a well established Vacation Club is looking for a high caliber candidate to fulfill the above-mentioned position. Deta...
HKD 20k - HKD 22k
 07.08.24.jpg){kind=avatar}
Assistant Sales Manager
Representing our client, a well-established logistics company, we are looking for a high caliber candidate to fill up the captioned position.
HKD 1k - HKD 28k
Secretary to Chairman
Our client is now looking for a dynamic personal assistant for the team.
HKD 1k - HKD 350k
Product Manager
Representing our client, a Chinese Telecom company, we are looking for a high caliber to fill up the captioned position.
HKD 1k - HKD 50k
International Sales Leader (LED Driver Power Supp...
Our client, a well-established R&D/Manufacturing of LED driver power supply, is looking for a high caliber candidate to fulfill the above-mentioned p...
HKD 50k - HKD 58k
Corporate Sales Manager (Australian - Airline MRO)
Our client, a provider of MRO (Maintenance, Repair, and Overhaul) services for aircraft with 50 locations worldwide, is looking for a high caliber can...
HKD 1k - HKD 350k
Administration Officer (Japanese speaking)
Our client, a Japanese company is urgently looking for a high caliber candidate to fulfill the above-mentioned position. Details are as followings:
HKD 18k - HKD 25k
