Field Engineer (CCNA / CCNP Certified )
Introduction:
As a Field Engineer you will provide on-site support for multiple clients, often visiting several central clients in one day. You will be exposed to and work with multiple technologies and environments; and are responsible for the support and maintenance of server, desktop, and network infrastructure for high profile financial services clients.
Responsibilities:
Provide technical support for desktop infrastructure and Servers
• Implement new server and desktop technologies
• Availability for out-of-hours support via an on-call rotation
• Provide client-facing technical support, and communicate in a timely manner with clients per SLA and average response times
• Update tickets with current and thorough information
• Submit timesheets per the regional office requirements
Requirements:
For more information about this job opportunity please contact our consultant.
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