by Monly Chang in
Chemical
25th Feb, 2021
HKD 35k - HKD 40k
Our client, a French MNC is looking for a high caliber candidate to fulfill the above mentioned position. Details are as followings:
- Providing immediate assistance on issues reported by users' tools comprising mainly of complex web applications and APIs.
- Providing clear steps to reproduce, instructions and supporting developers to understand the nature of the issue to be fixed and evaluating retroactive actions.
- Collaborating with end users, functional analysts and developers to identify and solve issues
- Providing high quality support to all users across the business, either by writing or by engaging into verbal conversations.
- To understand complex web applications with a view to troubleshooting reported issues and identifying root causes.
- To inspect technical issues with web application performance (DNS lookup, network browser inspection).
Package:
- 13 months salary + bonus
- Medical insurance coverage
- Vision allowance
- 17 - 22 days annual leave
