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Desktop Delivery Manager

by Sowmyah Narayanan in Information Technology    4th May, 2021    HKD 40k - HKD 52k

This role will be responsible for managing End User Computing Teams which comprises of Mobile Device Management, Onsite Field Support, Remote Desktop Support, Software Distribution, Device Management and Application Packaging. Will be responsible to meet defined SLA’s and manage customer satisfaction to the core.

• Preferably Engineering background/ Microsoft Certified Professional
• Program Management Professional Certification
• Experience in managing EUC projects
• 5 + years of experience in Infrastructure Services
• Should have managed global teams of 80 – 100 resources across EUC domain
• Sound experience in handling multiple Vendors and managing communication 
• Should have managed change and transformation programs across towers
• Proficient in various tools & upcoming technologies
• ITIL V3 certified will be an added advantage
• Should have financial management experience to ensure field services costs are take care off

Lead Field Service Engineer

by Sowmyah Narayanan in Information Technology    4th May, 2021    HKD 34k - HKD 50k

Our client is looking for a Lead Field Service Engineer to join their team

  • Five to six (5-6) years’ of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
  •  L2 Level experience in installing, technical troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
  •  Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.
  • Ability to lift / move computer equipment weighing up to 50Lbs.
  •  Expert in desk side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred).
  • Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
  •  Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability.
  • Ability to troubleshoot issues with systems and networks using good deductive reasoning skill and troubleshooting & resolving issues related to end user network cabling.
  • Experienced in repeat call analysis and developing preventive actions
  • Experienced in Problem management
  • Excellent written and oral communications skills with clients and management as well as people skills.
  • Ability to work with deadlines and complete tasks on-time. Takes proactive ownership and works with sense of urgency
  • Preferably with an Associate’s Degree in Electronics and CompTIA A+ Certification.
  • Experience of ticketing tools (ServiceNow),


Business Analyst (Investment banking)

by Sowmyah Narayanan in Information Technology    30th Apr, 2021    HKD 35k - HKD 45k

We are looking for Business Analyst with strong Capital Markets experience, playing a key role working closely with business users and help technical teams with requirements.

1. Must have worked previously in banking (investment) domain
2. Must understand Mandarin language

Good to have

1. Prior work experience in Agile Development will be an edge
2. Should have demonstrated skills on project management
3. Should have worked with stakeholders across geographies 

Backend Engineer

by Sowmyah Narayanan in Information Technology    27th Apr, 2021    Negotiable

Our client is looking for Backend Engineers to join their team :

  • At least 5 years’ experience in developing enterprise backend application.
  • Strong experience of J2EE technology stacks including but not limited to Spring/Spring Boot, DAO, Hibernate, API, web service, threading, messaging, batch jobs etc.
  • Experience in working in large scale Linux, Windows based environment
  • Solid understanding and experience of working on cloud infrastructure, architecture and technologies such as Azure, AWS, GCP, preferably Azure
  • Experience using containerization and software defined infrastructure using Docker, Kubernetes
  • Good understanding of Microservices and service mesh concepts like Istio, Nginx
  • Strong experience in infrastructure deployment automation using tools like Terraform, Ansible
  • Strong Knowledge in DevOps toolsets, Git, Jenkins, Nexus, Spinnaker, Maven
  • Experience with scripting in Bash or Powershell or Python 
  • Solid understanding of Databases such as SQL, MySQL, Redis
  • Strong understanding of Queuing and messaging services like Kafka, Event hub and servicebus
  • Experience with server hardening and other security best practices
  • A solid understanding of networking
  • Good understanding on application and infrastructure monitoring tools like Prometheus, AppDynamics, Azure AppInsights
  • Exposure to the software development lifecycle and agile software practices, from specification, development, Quality Assurance, release 
  • Strong work ethic and team player 
  • Good communication skills 

AS400 Developer

by Sowmyah Narayanan in Information Technology    23rd Apr, 2021    HKD 35k - HKD 45k

Our client is looking for AS400 Developers to join their team :

• Work as application analyst/developer to provide application solutions to the business
• Analyze business needs and recommend viable IT solutions to meet these requirements
• Design, develop and implement IT solutions to meet business needs, according to established standards and best practices
• Conduct and support testing to ensure the quality of all deliverables
• Produce documentation on system solutions to ensure their maintainability and smooth implementation across local and regional sites

D365 Project Manager

by Sowmyah Narayanan in Information Technology    12th Apr, 2021    Negotiable

Our client is looking for D365 Project Managers to join their team:

·         Be responsible for the delivery of high-quality CRM projects, ensuring they are delivered on time and on budget. 

·         Lead the develop of relevant project processes and documentation, including project roadmaps.

·         Liaise with PMO administrators to ensure projects are billed regularly and accurately.

·         Determine the needs of each project and the required business resources to implement CRM systems, clarifying and defining the strategy and objectives of each Client.

·         Planning and executing the implementation of CRM, providing regular progress updates to the client

·         Develop and maintain an in-depth knowledge of Client's organization, business needs and challenges of their industry

·         Leading project communication and best practices throughout the system implementation

·         Ensure expectations between the client and the business are set well and maintained throughout the life of the project.

·         Identify potential challenges to the project and communicate with the Implementation Team and Client appropriately to alleviate risk to the project and ensure it is delivered per agreed timescales and cost.

·         Follow PMO processes while completing agreed PMO documentation, making recommendations for improvement, as necessary.

·         Provide senior management with weekly internal reports outlining the progress of current projects.


Project Manager - HR Payroll

by Sowmyah Narayanan in Information Technology    1st Apr, 2021    HKD 35k - HKD 55k

Our client is looking for Project Managers with HR Payroll and Workday experience to join their team: HR System, Project Management, IT Consulting Friendly working environment Good career prospects

  • Responsible for project planning, testing and implementation.
  •  Will be working with ADP systems and integrations primarily
  • Monitor project progress independently to attain customer acceptance, ensure the quality level of project deliverables
  • Manage day-to-day tasks and resolve issues in various aspects of a project
  • Liaise and facilitate internally with business units and team members, and externally with clients and consultants

Web Developer – Front End/UX (MNC, BI Solutions Provider, Client-Facing...

by Kitty So in Information Technology    31st Mar, 2021    Negotiable

A leading MNC, BI & ERP solutions provider is looking for web developer - front end to join their energetic team.

·         Writing efficient code, follow standard practice of HTML/JS/CSS practices

·         Creating webpage/website/web application using all modern web technologies

·         Working closely with web designers to produce the best user experience of front-end UI/Template/Dashboard on project basis

·         Working closely with back-end BI consultant/Developer to handle multidimensional data set from OLAP DB

·         Front-end architect design, e.g. page structure, navigation, JS, JS services, CSS

·         Source code control of HTML, JavaScript, CSS, managing the development and deployment cycle

·         Maintain, support and enhance the existing Web Applications (Front-end components)

Business Analyst Treasury

by Sowmyah Narayanan in Information Technology    26th Mar, 2021    HKD 1k - HKD 1k

Our client is looking for Business Analyst with treasury experience to join their team:

·         Communicate with business to identify needs and translate client requirements into specified project briefs;

·         Manage requirements and validate solutions against requirements

·         Examine techniques, systems and processes in use and determine appropriate changes to effect improvements, reduce costs and enhance efficiency to meet business needs

·         Facilitate communication among key stakeholders

·         Maintain relationships with key stakeholders and business contacts;

·         Manage activities within project delivery to the business within the agreed timeframes, cost and levels of quality;

·         Ensure compliance with all relevant internal control standards and external regulatory requirements;

Maintain up-to-date understanding of the business practices and system capabilities;

Business Analyst (HR Systems)

by Sowmyah Narayanan in Information Technology    23rd Mar, 2021    HKD 35k - HKD 50k

Our client is looking for Business Analyst (HR systems) to join their team:

a.       Strong communicator who can negotiate effectively with business to clarify needs vs. wants/likes to balance business direction /requirements with cost of  development and risk  

b.       An effective facilitator for the team to deliver incremental and iterative units of business value

c.       An experience IT BA who has worked on IT Integration projects

d.      Develop Business requirement documents and specifications

e.       Experience in Requirements gathering as will be working closely with our HR business unit and external vendors identifying technical requirements for integrations for our new payroll system.

The BA will participate in vendor engagements, coordinating meetings, taking minutes, setting agendas, collecting functional requirements for integrations that are being built.

CRM Analyst

by Sowmyah Narayanan in Information Technology    8th Mar, 2021    HKD 25k - HKD 35k

This role focuses on daily IT support of Asia’s CRM initiatives and providing end user support and administration on current POS system and CRM integration.

Participate in specific support activities, such as:
o Managing and resolving Service Requests/ Incident tickets within SLA target
o Provide daily support for CRM and marketing end user 
o Manages typical administrative functions including user account maintenance, data fixing, configuration and CRM integration (API, ETL & third-party applications) 
o Provide incident report and review with team leader for improvement and development  
o Gathering and analyzing business requirements for small change requests
o Follow the change request policy and approval process for any changes/ fixing in production environment
o Developing and maintaining strong relationships with key business stakeholders to ensure a good understanding of business drivers and priorities
o Perform unit tests, regression tests, data validation and integrated tests (API, ETL process & eCom integration)
o Effectively communicates with IT team members, vendors and 3rd party developers to ensure that technical solutions meet business requirements
o Develops training documentation and delivers end user training to enable the effective use of CRM in POS system
o Monitoring (internal) user satisfaction and actively seeking opportunities to improve user experiences through service and process improvements

Salesforce Marketing Cloud Specialist

by Sowmyah Narayanan in Information Technology    1st Mar, 2021    HKD 40k - HKD 50k

Our client is looking for Salesforce Marketing Cloud Specialist to join their team:

1. Work on servicing e- notification implementation 
2. Work with project team lead - IT and others business units - for campaign related initiatives and effective campaign logistics and execution 
3. Prepare progress report and related workflow documentations. Coordinate and consolidate business unit feedback and comments for review and improvement 
4. Take ownership of new techniques to improve existing campaign, flow of information and email marketing practice and automation 

Business Development Manager (IT Sales)

by Sowmyah Narayanan in Information Technology    1st Mar, 2021    HKD 30k - HKD 35k

Our client is looking for Business Development Manager with IT Infrastructure sales experience to join their team:

• Sell Products, Services and Solutions offered by Dell, HP, CISCO , Cloud & SAAS based products. 
• Sell IT Infrastructure Products (Servers, Networking Equipment's, Security, Storage), Services & solutions (Remote Mgmt., Disaster recovery, low latency etc.) 
• Work with Supply Chain Team for Shipment and with Tech Team to complete technical work on time. 
• Attend partner events, accompany Account Managers with client visits, follow-up, and nurture leads. 
• Manage set of accounts in multiple verticals & grow business in these accounts across all company services. 
• Prospect for new Accounts through cold calling, social media marketing campaigns and various Databases. 
• Build excellent relationships with all stakeholders. 
• Lead a team of Field Sales and Inside Sales to respond to develop sales volume. 
• Develop business cases that clearly offer compelling value proposition to customers. 
• Achieve monthly sales target as assigned time to time. 

PHP Programmer/Analyst Programmer

by Lauris Yip in Information Technology    25th Feb, 2021    Negotiable

Our client is an e-commerce company focused in luxury consumable goods, are looking for Programmers to join their team.

  • Maintain, Develop and modify in -house application system to meet user requirement. 
  • Develop good quality programs according to programming standards. 
  • Involve into the full development life cycle of application systems and implementation activities 
  • Assist in on-going application system support and handle user’s enhancement requests 
  • Render in house I.T. support 

Business Process Re-engineering Manager (Thailand)

by Sowmyah Narayanan in Information Technology    19th Feb, 2021    Negotiable

Our client is looking for Business Process Re- Engineering Manager in Bangkok.

  • Deliver the business process improvements identified internally or with the support of external consultants to improve the quality, timeliness and accuracy of business process outputs. 
  • Work with staff and management to provide complete end to end process mapping.
  • Propose, liaise and advise process improvement opportunities to management and Executive Committee.
  • Provide day-to-day oversight of process improvement
  • Document before and after productivity metrics to demonstrate process improvement not limited to output per FTE but also quality metrics
  • Develop and publish monthly productivity per unit to identify individuals and teams for additional task delegation or training 
  • Maintain good process governance for the new products, partners, activities within the business.

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