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Salesforce Marketing Cloud Specialist

by Sowmyah Narayanan in Information Technology    1st Mar, 2021    HKD 40k - HKD 50k

Our client is looking for Salesforce Marketing Cloud Specialist to join their team:


1. Work on servicing e- notification implementation 
2. Work with project team lead - IT and others business units - for campaign related initiatives and effective campaign logistics and execution 
3. Prepare progress report and related workflow documentations. Coordinate and consolidate business unit feedback and comments for review and improvement 
4. Take ownership of new techniques to improve existing campaign, flow of information and email marketing practice and automation 


Business Development Manager (IT Sales)

by Sowmyah Narayanan in Information Technology    1st Mar, 2021    HKD 30k - HKD 35k

Our client is looking for Business Development Manager with IT Infrastructure sales experience to join their team:


• Sell Products, Services and Solutions offered by Dell, HP, CISCO , Cloud & SAAS based products. 
• Sell IT Infrastructure Products (Servers, Networking Equipment's, Security, Storage), Services & solutions (Remote Mgmt., Disaster recovery, low latency etc.) 
• Work with Supply Chain Team for Shipment and with Tech Team to complete technical work on time. 
• Attend partner events, accompany Account Managers with client visits, follow-up, and nurture leads. 
• Manage set of accounts in multiple verticals & grow business in these accounts across all company services. 
• Prospect for new Accounts through cold calling, social media marketing campaigns and various Databases. 
• Build excellent relationships with all stakeholders. 
• Lead a team of Field Sales and Inside Sales to respond to develop sales volume. 
• Develop business cases that clearly offer compelling value proposition to customers. 
• Achieve monthly sales target as assigned time to time. 



PHP Programmer/Analyst Programmer

by Lauris Yip in Information Technology    25th Feb, 2021    Negotiable

Our client is an e-commerce company focused in luxury consumable goods, are looking for Programmers to join their team.

  • Maintain, Develop and modify in -house application system to meet user requirement. 
  • Develop good quality programs according to programming standards. 
  • Involve into the full development life cycle of application systems and implementation activities 
  • Assist in on-going application system support and handle user’s enhancement requests 
  • Render in house I.T. support 


Business Process Re-engineering Manager (Thailand)

by Sowmyah Narayanan in Information Technology    19th Feb, 2021    Negotiable

Our client is looking for Business Process Re- Engineering Manager in Bangkok.

  • Deliver the business process improvements identified internally or with the support of external consultants to improve the quality, timeliness and accuracy of business process outputs. 
  • Work with staff and management to provide complete end to end process mapping.
  • Propose, liaise and advise process improvement opportunities to management and Executive Committee.
  • Provide day-to-day oversight of process improvement
  • Document before and after productivity metrics to demonstrate process improvement not limited to output per FTE but also quality metrics
  • Develop and publish monthly productivity per unit to identify individuals and teams for additional task delegation or training 
  • Maintain good process governance for the new products, partners, activities within the business.


Senior Analyst Programmer (Front Office Systems)

by Sowmyah Narayanan in Information Technology    5th Feb, 2021    HKD 1k - HKD 38k

Our client is a leading financial services group in HK and they are looking for Senior Analyst Programmer to join their team:

·        Responsible for software development and maintenance of mission critical front office trading systems

·        Develop new Mobile and Web App

·        Interact with users for collecting requirements and providing technical solutions

·        Perform systems administration and daily IT operation tasks

·        Provide 1st tier end-user systems support

·        Handle ad-hoc queries and report requests

Desktop Support (L2)

by Sowmyah Narayanan in Information Technology    2nd Feb, 2021    Negotiable

Our client is looking for Desktop Support with L2 experience to join their team:

• Five to six (5-6) years’ of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.

• L2 Level experience in installing, technical troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.

• Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.

• Ability to lift / move computer equipment weighing up to 50Lbs.

• Expert in desk side support and PC break/fix including basic administration of Windows O/S and MAC/Linux OS (preferred).

• Usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.

• Smart hand support for peripheral and networking hardware, including, but not limited to

monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under ‘Smart Hands’ capability.

• Ability to troubleshoot issues with systems and networks using good deductive reasoning skill and troubleshooting & resolving issues related to end user network cabling..

·         Experienced in repeat call analysis and developing preventive actions

·         Experienced in Problem management

• Excellent written and oral communications skills with clients and management as well as people skills.

• Ability to work with deadlines and complete tasks on-time. Takes proactive ownership and works with sense of urgency

• Preferably with an Associate’s Degree in Electronics and CompTIA A+ Certification.

• Experience of ticketing tools (ServiceNow),

 

            

Regional Project Manager

by Vinita Sheoran in Information Technology    25th Jan, 2021    HKD 55k - HKD 60k

Our client is currently looking for a Project Manager with experience delivering Infrastructure projects in the Financial Services industry.

• Manage projects from initiation to closure to implement relevant products and services

• Own project P&L

• Report project schedule and cost performance to regional management

• Utilize Change Management system and participate in change management calls

• Lead engineers and SMEs in development of detailed, accurate WBS

• Utilize MS Project to effectively manage complex project schedules

• Adhere to and contribute to the improvement of standards and processes

• Methodically manage project risk

• Run meetings and conference calls with team members and stakeholders w/in and w/o the APAC region

• Maintain meticulous project documentation adhering to standard naming conventions and versioning

• Coach lead engineers in project management

• Contribute to drafting of SoWs

• Understand customer responsibilities and liabilities as defined in Master Services Agreement and SoW and ensure compliance

• Assist Sales in RFPs

Functional Business Analyst

by Sowmyah Narayanan in Information Technology    15th Jan, 2021    HKD 40k - HKD 50k

Our client is looking for business analysts to join their team:

Review, analyze and evaluate business systems and user needs. Define scope and objectives, document requirements, and formulate solutions to meet overall business strategies.

  • Determine business objectives by studying product functions; gathering information; evaluating output requirements and formats.
  • Construct workflow charts and diagrams; studying product capabilities; writing specifications.
  • Improve product by studying current practices; designing modifications.
  • Recommend controls by identifying problems; writing improved procedures.
  • Define project requirements by identifying project milestones, phases and elements; facilitating estimation of project budget and validate resource requirements.
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
  • Prepare technical reports by collecting, analyzing and summarizing information and trends.
  • Evaluate and interpret research data and develop integrated functional analyses and projections for incorporation into strategic decision-making.
  • Perform daily, weekly and monthly reviews and analyses of current products using metrics and reports.
  • Suggest changes to senior management using analytics to support recommendations. Actively participate in the implementation of approved changes.
  • Create informative, actionable and repeatable reporting that highlights relevant product trends and opportunities for improvement.
  • The successful functional analyst candidate will be involved in all phases of the Product Life Cycle. For Projects about to start they will ensure that:

·          

    • Requirements are compiled and presented back to the business;
    • Business Cases are complete;
    • As required User Journeys are documented;
    • Developed User Stories are of a high quality;
    • Acceptance Criteria are present; and a
    • Requirement Traceability Matrix (RTM) is completed.
  • Periodically the FA will complete different types of process mapping including but not limited to Business Model Canvas, Flow Charts / Process flows, Value Mapping and Impact Analysis. They may also be asked to complete change and learning logs.
  • In order to build successful products, they should be ready to deliver Scheduled Reports, Ad hoc reports and Data Analysis relating to mobile application and web performance. 
  • They should understand the difference between Waterfall and Agile development approaches and should be able to move between these different types of delivery. 
  • Some mixture of the following Project Management skills is required:
  • Kick off meeting and Wrap Ups / Postmortems;
  • Effective Brainstorming;
  • ScrumMaster skills;
  • Effective management of Standups;
  • Effective presentation of Requirements, Business Cases, User Journeys, User Stories, Process Maps, etc. to Senior Management and other Business Stakeholders for signoff;
  • Gap Analysis;
  • Effective estimation of work schedules;
  • Tracking and Publishing of Metrics against agreed targets;
  • Managing projects through the company collaboration project -and task- management tool, Wrike;
  • Defect Triaging;
  • Version Control; and

Release Management.

VMware Engineer ( SME with L3 experience)

by Sowmyah Narayanan in Information Technology    13th Jan, 2021    Negotiable

We are looking for VMware Engineers for our client in Hong Kong:

•       Work as Subject Matter Expert for Virtualization - VMware Technology.

•       Acquire knowledge and detailed understanding on customer’s Virtualization environment.

•       Validate Scope of Work and Due Diligence of Data and identify gaps

•       Responsible for interacting with internal teams, vendors and customers to coordinate the timely completion of transition deliverables for virtualization domain.

•       Work effectively on diverse type of customers from different time zones

•       Validate RLS and identify skill gaps

•       Responsible for Involving in transition phases and prepared all necessary virtualization transition deliverables documents

•       Gather required and detailed information and develop SMTDs & SOPs with complete understanding of customer Virtualization environment.

•       Responsible for giving reverse knowledge transfer to BAU teams and getting sign-off from customer and internal stakeholders

•       Anticipate risks and challenges well in advance and effectively articulate risks & challenges and get sign-off on SMTD, Risk Register and other technical / operational documents. Propose risk mitigation plan and options. Work with the internal and external eco system to mitigate risks in good time.

•       Participate in project planning and prepare MPP.

•       Responsible for implementing best practice, patching, hardening and automation of BAU tasks.

•       Knowledge and ability to identify the risks on the customer virtualization environment & make recommendations of solutions according to the industry best practices relevant for customer landscape.

•       Self driven and motivated individual who can lead from the front and take end to end ownership of the Virtualization Process and Technologies for seamless transition and smooth Go Live of services from the perspective of People, Process and Technology.



Cloud Infrastructure Specialist (Malaysia)

by Sowmyah Narayanan in Information Technology    13th Jan, 2021    Negotiable

Our client is looking for Cloud Infrastructure Specialist to join their team in KL , Malaysia.

§  Be a key technical engineering resource for all digital projects, including the new cloud brokering initiatives, cloud migration, system expansion, system refits, and cloud integrations with new and existing system.

§  Design, present, develop and implement end-user or enterprise Cloud Service of significant complexity according to customer requirements in accordance with global standards.

§  Consultancy for internal and client teams and key person for projects and initiatives (e.g. enabling new cloud service (AWS & Azure), service improvement, operations excellence, etc.).

§  Collaborate daily with global team members and other IT teams to implement new capabilities

§  Implement and maintain high quality documentation.

§  Establish and recommend policies on system use and services; help define offerings, KPIs, monitoring, and overall management of the services.

§  Provide on-call coverage during working hours as part of a rotation, as well as periodic rostered weekend on-call support; travel occasionally to other offices in ASPAC region.

 

Back End Developer ( Node.js | Blockchain)

by Sowmyah Narayanan in Information Technology    7th Jan, 2021    Negotiable

Our client is looking for Back End Developers to join their team:


* Participate in system & database design, development, testing and implementation of digital projects (Web/ App/ E-commerce)
* Develop prototypes design according to requirement analysis, system design, coding and unit testing
* Efficiently troubleshoot, identify root causes and resolve issues
* Collaborate with team members to define, design and build applications



Business Development Manager (Blockchain Projects)

by Sowmyah Narayanan in Information Technology    7th Jan, 2021    Negotiable

Our client is looking for Business Development Managers to join their team:

  • In charge of business development of blockchain projects;
  • In charge of the arrangement of external contacts and business activities;
  • Liaise and coordinate business partners and stakeholders’ project follow-up and activities;
  • Participate in publicity and promotion meetings and make meeting records and reports;
  • Initiate marketing campaigns such as industry and market research work, generating and distribution of promotional material;


Software Implementation Consultant / Business Analyst

by Sowmyah Narayanan in Information Technology    5th Jan, 2021    Negotiable

Our client is looking for BA / Software Implementation Consultant for their client in Hong Kong:

  • Provide  application expertise to customers and implementation partners
  • Gather information required for implementation
  • Analyze customer’s requirements and propose/document design for configuration
  • Configure implemented systems to suit customer’s need
  • Identify and resolve issues and conflicts during implementation.
  • Prepare test plan and detailed test cases/scripts for test execution
  • Support customer roll-out and the delivery of training sessions
  • Proactively manage resource allocation and execution plans to secure project goals and objectives.
  • Continuously manage changes in scope, identify potential risks, and implement contingency plans.

AS400 Engineer - Malaysia

by Sowmyah Narayanan in Information Technology    14th Dec, 2020    HKD 1k - HKD 1k

Our client is looking for AS400 Engineers to join their team in Malaysia.

Project Management Support

§  Provide scoping support for NSWR request

§  Provide support on project deployment

§  Provide support on security related queries e.g. Security Cookbook

 

Operations

§  Follow up on open incidents until resolution

§  Monitor the replication tool (MIMIX) in term of performance and availability 

§  Perform AS/400 backup monitoring and related troubleshooting

§  Support infrastructural decommission planning and review

§  Perform resource alignment with the supplier

§  Perform service request management (through SILVA system) for the team

§  Provide support on any change request management matters for AS/400

§  Coordinate with supplier for request follow-ups, tasks confirmation and alike

 

Infrastructure Project Manager - Malaysia

by Sowmyah Narayanan in Information Technology    14th Dec, 2020    HKD 1k - HKD 1k

Our client is looking for Infra Project Manager to join their team in Malaysia.

KEY RESPONSIBILITIES 

Lead the project delivery 
 Structure the project and prepare the project charter and Commercial Proposal 
 Responsible for the project delivery with support of relevant technical experts 
 Co-ordinate the operational activities of internal and external resources 
 Manage project risks, including the development of contingency plans 
 Works with internal and entity resource managers to ensure the resources necessary to produce the project on time and within budget are allocated to the project 

Manage the Project Governance with all Stakeholders 
 Project Reporting to stakeholders, in line with policies in force 
 Client Reporting & Project Steering with Business Unit Governance bodies 
 Management of Risk & Issues to Sponsor/Steering Committee for Mitigation 

Control Project budget & resources 
 Build, with support of relevant experts, Project Commercial Proposal 
 Monitor & control projects actuals, and update financial forecasts 
 Define Project resource plan to be shared and agreed with Technical teams 


Capacity Manager - Malaysia

by Sowmyah Narayanan in Information Technology    14th Dec, 2020    HKD 1k - HKD 1k

Our client is looking for Capacity Managers to join their team in Malaysia.


 Maintain an overall understanding of current service capacity records and trends 
 Produce and maintain a capacity plan incl. capacity forecasts with application teams and technical IT domains in relation with the business demand 
 Work with the SME/technical leads to provide sufficient capacity to meet business objective 
 Work with the SME/technical IT domains to ensure monitoring of capacity levels are in place, comparing actual against targets, addressing shortfalls and associated risk 
 Conduct the capacity review meetings with respective application teams and technical IT domains. Track exceptions and actions, adjust capacity based on trends and forecasts and drive open issues to closure 
 Maintain the capacity related risk register. Present and escalate the risk items to IT management and relevant stakeholders for decision 
 Assess the capacity impact of new service introductions and change requests with the application teams and technical IT domain 
 Participate in Change Advisory Board (CAB) when required 
 Involve in the root cause analysis related to incidents/outages caused by capacity limitations and derive capacity management related improvements 
 Responsible for the capacity management policy, process, procedures and compliance 
 Ensure all capacity adjustments are agreed and covered by using the appropriate demand requests singed by the relevant stakeholder 





Software Pre -Sales Consultant

by Vinita Sheoran in Information Technology    2nd Nov, 2020    HKD 50k - HKD 60k

One of our client, with a strong global market standing is currently looking to hire a Software Pre-Sales Consultant to further build their business in APAC.

· Work with business development team to discover, qualify and close the sales opportunities

· Own all technical aspects of sales cycle including but not limited to doing demos, PoC and presentation around clients requirements

· Conduct business/technical requirements gathering sessions to produce Business Process Flow and Functional Requirement related documentation

· Translate client requirements into technical documentation

· Ability to validate, interpret and manipulate data

· Provide advice, support and guidance to customers across the core product range to encourage best practice

· Support system integration and User Acceptance testing and assist in configuration and trouble-shooting

· Provide local end user on going supports

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