Fo Tan, New Territories, Hong Kong SAR
HKD 20k - HKD 30k

Introduction:

The job holder is responsible for handling account and administration services for customers of a leading SIM card distributor in HK.

Responsibilities:

  • Communicate and interact with customers via phone, chat, email and social media to provide responsive and helpful support
  • Coordinate with our customers, stores and logistics partners to arrange deliveries and manage inventory
  • Arrange invoices, billing updates, bookkeeping of purchases and expenses transactions and manage the workflow of the purchase and expenses settlement process
  • Manage daily order placement via email and ERP system.
  • Follow up orders and shipments in the schedule
  • Act as the interface for customers and internal working partners in handling commercial products & services enquiries and applications
  • Handle service requests raised by customers and relate the issues to relevant internal parties
  • Maintain accurate data on ERP/ web subscriptions system
  • Prepare reports & perform data analysis for management
  • Provide administrative support to the team
  • Perform any ad hoc assignments as assigned 

Requirements:

  • Diploma or above in Business Administration, Information, Computer Science, Accounting or related disciplines
  • Good PC skills, especially MS Office and Chinese Word Processing
  • Proficiency in English, Cantonese and Mandarin
  • 1 - 2 years telecommunication experience is preferable, and knowledge in cross border E-commerce is a plus
  • Fresh graduate with good communication will also be considered

Amanda Tam

For more information about this job opportunity please contact our consultant.

Sign up now for Gemini’s new Job Search platform!

Find the latest job opportunities in Hong Kong, China, Singapore and Thailand! Search and apply for jobs across locations, industries, levels and functions.

Sign up to upload your CV and receive notifications via email or phone when new opportunities are being posted.

Job suggestion for you