Admin Manager

Fo Tan, New Territories, Hong Kong SAR
HKD 20k - HKD 30k


The job holder is responsible for handling account and administration services for customers of a leading SIM card distributor in HK.


  • Communicate and interact with customers via phone, chat, email and social media to provide responsive and helpful support
  • Coordinate with our customers, stores and logistics partners to arrange deliveries and manage inventory
  • Arrange invoices, billing updates, bookkeeping of purchases and expenses transactions and manage the workflow of the purchase and expenses settlement process
  • Manage daily order placement via email and ERP system.
  • Follow up orders and shipments in the schedule
  • Act as the interface for customers and internal working partners in handling commercial products & services enquiries and applications
  • Handle service requests raised by customers and relate the issues to relevant internal parties
  • Maintain accurate data on ERP/ web subscriptions system
  • Prepare reports & perform data analysis for management
  • Provide administrative support to the team
  • Perform any ad hoc assignments as assigned 


  • Diploma or above in Business Administration, Information, Computer Science, Accounting or related disciplines
  • Good PC skills, especially MS Office and Chinese Word Processing
  • Proficiency in English, Cantonese and Mandarin
  • 1 - 2 years telecommunication experience is preferable, and knowledge in cross border E-commerce is a plus
  • Fresh graduate with good communication will also be considered

Amanda Tam

Amanda Tam

For more information about this job opportunity please contact our consultant.

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