by Vinita Sheoran in
Engineering
13th Feb, 2020
HKD 55k - HKD 70k
One of our esteemed client in the Aviation industry is currently looking to hire a Head of Customer Service for their Hong Kong office.
· manage and coordinate
the customer service network in Asia/Pacific outside of mainland China and
India
· ensure that revenue,
profit and performance targets of the Product Division Components Services in
Asia/Pacific are met
· analyze business activities,
results, contracts, customer requirements and customer potentials regularly,
establish a standard
· ensure regular performance
reviews with customers and management as a means of ascertaining customer
satisfaction and identifying the need for further products / services
· secure existing
business, competitiveness and support acquisition of new business
· lead, motivate and
develop a team of 20+ employees across the Asia Pacific region
· lead complex and
large projects
