Desktop Support (L1 & L2) - Cantonese speakers needed by Sowmyah Narayanan in Information Technology 11th Sep, 2020 Negotiable Our client is looking for Desktop Support consultants to join their team. Windows 7, 10 and MS office 365 trouble shootingAnzure mobile device setup and supportProvide high level of customer services and quality worksGuide users with step by step clear instructionsWorking closely via SNOW system for new IT tickets / requestsManage inventory with various brands and models of devices in HK and also Asia officesMeetings, special events and video conference setup and trouble shootingInstall/configure patches and IT applicationsGood at handling ad hoc requests, multi-taskings of trivial tasks/projects on daily basis Permanent Support Job details
System Engineer - Windows Platform Support by Sowmyah Narayanan in Information Technology 3rd Sep, 2020 Negotiable Our client is looking for System Engineer to join their team. Provide support to new IS/IT Projects Change, Problem and Incident Handling Assist in system upgrade, administration, and documentation update. Assist in problem analysis, report, and providing solutions to incidents. Assist in managing, troubleshooting and supporting IT infrastructure with following technical background and knowledge on majority of followings areas: o Database Servers (SQL Server 2008 and above) cluster and Always-on Microsoft Windows Server (2008 and above) and clusters Microsoft Azure support including IaaS, PaaS, APIM, etc. System Center Configuration Manager (SCCM) 2007 or above VMware virtualization platform System Programming skill using PowerShell, shell script, etc. Contract Support Job details
IT Engineer by Sowmyah Narayanan in Financial Services 21st Aug, 2020 HKD 1k - HKD 25k Our client is looking for an IT Engineer to join their team Perform Trading platform daily operation and system health checkHandle data center routine and NOC operations, ensure the ongoing operations, availability and stability for infrastructureEnsure fault alarms are timely attended and Co-ordinate/communicate with software vendors and hardware suppliers, such as server, storage etc.Responsible for Windows / Linux / VM architectureAssist work on IT infrastructure projects, IT BCP coordination, production incident, installation and maintenance of equipmentComplete daily job operations as assignedReport to IT management regularlyPerforms other duties as assignedWorking after office hour when necessary Permanent Support Job details
IT Helpdesk Support Analyst- shift duties required by Varsha Mankani in Financial Services 11th Aug, 2020 Negotiable Our client is a well established fintech firm Handle all rounded first tier support related to hardware, software, helpdesk, network issues Answer users requests in a prompt and efficient manner and handle the subsequent troubleshooting Installation/ configuration of MS Windows, SQL Server etc. Provide all rounded IT support on a 24/7 basis working in shift duties Permanent Support Job details
