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Introduction:

Our client, an international aircraft component supply solutions company is urgently seeking a candidate for the position of Key Account Manager.

Responsibilities:

• Responsible for the assigned Customer accounts to ensure contracted services and financial performance is met
• Support and develop clients, and carry out necessary coordination for the services of the Aircraft Component Division
• Responsible for revenue and profit of the customer contract
• Prepare, review and coordination offers and business plans 
• Ensure the provision of services, identify improvement potential and develop measures for optimization together with the business units
• Develop and implement measures to increase customer satisfaction
• Prepare technical documentation for negotiations with customers and prepare sales campaigns and marketing initiatives

Requirements:

• University or technical college degree in Engineering or Business Administration
• Relevant professional experience in a customer relations / client servicing role preferably in technical customer service/sales, maintenance of aircraft or material management
• Good knowledge in customer service, sales or negotiation
• Strong commercial risk management and financial analysis skills, especially in flat rate pricing
• Fluent in spoken and written English
• Knowledge of Chinese (Mandarin, Cantonese) and/or other Asian languages (e.g. Japanese, Korean) is preferred
• Occasional travel is required