Gemini Personnel
CN EN

Configuration Analyst (Malaysia)

Information Technology
Permanent Others
Malaysia
HKD 1k - HKD 1k
Apply now

Introduction:

Our client is looking for Configuration Analyst to join their team in KL, Malaysia.

Responsibilities:

• Assist the Configuration Manager in all aspects of Configuration Management 
• Contributes to define the structure of the configuration management system, CI types, naming conventions, required and optional attributes and relationships 
• Records and maintains CI(s) within scopes in the CMDB & to provide reliable and up-to-date details about the IT infrastructure that supports IT services.  
• Produce and publish CMDB reports 
• Data remediation for CI(s) that are reported as failed in Data Quality KPI 
• Ensuring Configuration Management on a day-to-day basis by availability and responsive to queries and issues 
• Maintain and update Configuration Management documents and obtain approval(s) 
• Analyze and resolve configuration issues in a timely manner 
• Work closely with stakeholders & CI Owners to create/maintain/retire CI in CMDB 
• Request source files from the stakeholders to perform data reconciliation activity 
• Training staff in configuration management principles, processes, and procedures 
• Perform Configuration Management audits



Requirements:

• Bachelor’s degree in Information Technology, Information Systems, or related field 
• Minimum of 3 years' experience in the IT industry, of which 2 years focusing on Configuration Management 
• Experience & proficient with ServiceNow and or leading service management tools and the CMDB of each 
• Problem-solving, critical thinking, and applying sound project management to assigned work 
• Excellent Management and communication skills 
• Proven track record of successful working directly with business and service managers 
• Sound understanding of Service Management and clear commitment to Service Management framework 
• Skilled at working collaboratively in a complex environment and driving performance achievement and improvements 
• ITIL v3 or v4 certification preferred 


SKILLS : 

• Cross cultural sensitivity, flexibility  
• Organized with a proven ability to prioritize workload, meet deadlines, and utilize time effectively  
• Strong interpersonal and communication skills; able to deal effectively with diverse skill sets and personalities, works effectively as a team player  
• Ability to function effectively in a matrix structure  
• Strong facilitation, negotiation, and conflict resolution skills  


Sowmyah Narayanan

Sowmyah Narayanan

For more information about this job opportunity please contact our consultant.

Sign up now for Gemini’s new Job Search platform!

Find the latest job opportunities in Hong Kong, China, Singapore and Thailand! Search and apply for jobs across locations, industries, levels and functions.

Sign up to upload your CV and receive notifications via email or phone when new opportunities are being posted.

Job suggestion for you

Sowmyah Narayanan Job details
by Sowmyah Narayanan in Retail hk

Assistant Product Manager

Our client is looking for Assistant Product Managers to join their team in Hong Kong.

Executive
Fashion
27th Aug, 2026
HKD 39k - HKD 39k
Natcha Sittisorn Job details
by Natcha Sittisorn in Banking & Financial Services hk

Emerging Markets Fixed Income Analyst (EW)

• Seeking an organized, detail-oriented individual who is highly motivated and enthusiastic about working in Emerging Markets fixed income investmen...

Permanent
Analyst
27th Jul, 2026
HKD 30k - HKD 55k
Sowmyah Narayanan Job details
by Sowmyah Narayanan in Information Technology hk

GCP System Engineer

Our client is looking for GCP System Engineer to join their growing team in HK.

Executive
Network & System
10th Aug, 2026
HKD 32k - HKD 40k
Monly Chang Job details
by Monly Chang in Education hk

Customer Service Manager ($35K, Urgent, education/...

Our client, a fast-growing education consulting firm, is looking for a high-caliber candidate to fill the above-mentioned position. Details are as fol...

Permanent
Customer Services - Manager
1st Sep, 2026
HKD 30k - HKD 35k
Monly Chang Job details
by Monly Chang in Education hk

Education Programme Leader

Our client, a fast-growing education consultant company, is looking for a high-caliber candidate to fulfill the above-mentioned position. Details are ...

Permanent
Marketing - Brand/Product Management
11th Aug, 2026
HKD 35k - HKD 45k
Monly Chang Job details
by Monly Chang in Chemical hk

Junior Logistic Manager

Our client, a well-established manufacturing of Base Metal Materials is looking for a high caliber candidate to fulfill the above-mentioned position. ...

Permanent
Documentary Credit/Bills Processing
2nd Sep, 2026
HKD 35k - HKD 40k
Job details
by in hk

Sales Operations Executive / Co-ordinator

Our client is a Korean-based conglomerate holding company, operating internationally.

Permanent
Account Servicing
7th Jul, 2026
HKD 1k - HKD 350k
Susanna Kwok Job details
by Susanna Kwok in Logistics hk

Operatons Manager

A US-based multinational logistics company is currently looking for an Operations Manager for their Shanghai office.

Permanent
Others
11th Aug, 2026
HKD 1k - HKD 37k
Gemini Personnel

Gemini Personnel

App Store Google Play
EN CN