My client, a medical device company is now looking for the above position urgently.
Provide
regular and active checking and support to existing customers
• Provide regular feedback to company to improve equipment
performance and stability
• Work closely with contractors and provide quality service to
customers
• Follow up on Service process in closing dispatch and handle
parts
• Install and provide technical support to ensure service
agreements and warranty obligations are fulfilled
Application Related
• To educate & support dental customers in CBCT application
and increase customer satisfaction
• Co-work with sales team to help pre-sell demonstration &
post sell education, Technical Support, and resolving clinical questions
• Perform image software application training
• Good sensitivity to bring back competitor information,
customer needs, new leads
• Co-ordinate with Sales & marketing team on activities,
exhibition, seminar, course and materials
Package:
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