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Introduction:

Our client, a large global luxury retail company, is looking to hire a Senior/Retail & Education Executive for its Travel Retail business for the APAC region.

Responsibilities:

• Support overall training program coordination, including liaising with education managers with venue coordination and managing all hospitality issues
• Translation management, managing various languages training material translation, including Traditional Chinese, Simplified Chinese, etc
• Manage logistic service for Travel Retail APAC Retail & Education department, manage orders from HQ, liaise with logistic partner, and distribute to Travel Retail 3 key regions.
• E-Learning platform (ACDL) management and execution, including various regions newsfeed posting and translation to ensure company digital assets meet the brand's standards.
• Budget management, assist Senior Retail & Education on overall APAC budget management, as well as all regional Education Managers year-to-go budget (including follow-up of PO and invoices and vendor creation etc)
• Uniform forecast and logistics for Travel Retail APAC, liaise with each regions Education manager and placing orders with HQ, organize and monitor uniform usage across APAC and distribute to 3 key regions
• Overall manage various training materials, including but not limited to testers, free goods, training tools, BA and GS training gifts etc.
• Conduct coaching with selected region BAs, provide personalized 1 on 1 BA training on brand and product knowledge and selling protocol etc. to enhance BAs selling skills
• Actively communicate with the team and be willing to find innovative solutions to solve the issue

Requirements:

• Degree holder with minimum 1-2 year experience in retail industry / operations management (cosmetics preferred but not required)
• Proficient in Microsoft Office, PowerPoint, Excel, and words
• Strong communication skills, both verbal and written, and ability to influence internal and external stakeholders
• Able to work in a fast-paced environment with the ability to cope with changes and partnerships enhance work efficiency
• Detail-oriented and organized with the ability to handle multiple priorities
• Open-minded and willing to learn
• Excellent time management