---

Introduction:

Our client , a British international boarding school and day school is looking for a high calibre candidate to fill up the above position.

Responsibilities:

• Supporting and maintaining the schools IT infrastructure
• Actively/proactively participating in effective incident resolution
• Diagnosing and solving common IT-related problems
• Supporting and maintaining the schools safety as well as the privacy policies
• In compliance of applicable rules, regulations, legislation and procedures including the schools Acceptable Use Policy, Health and Safety, Data Protection, etc.
• Working in accordance of the schools ICT policies and procedures in order to safeguard all users, promote the welfare of the pupils and to raise any concerns relating to such procedures which may be noted during the course of duty 

Requirements:

Interested parties, please submit your resume via email: katherinem@gemini.com.hk

• Degree or higher diploma in IT or a related discipline 

Knowledge and Skills:

• Experience with Mac OSX, IOS, Windows 8 to 11
• Technical knowledge of O365 and Google Workplace
• Networking experience (Cisco Wi-Fi, FMC, IOS)
• Relevant certifications (e.g., CCNA, CCNP, MCSA, MCSE, VMWare certifications, etc.) is desirable but not essential
• Working knowledge of Microsoft services (AD, DNS, DHCP)
• Knowledge of MDM (Jamf) services, including apps deployment.
• Project management / coordination experience
• Excellent interpersonal and communication skills in both written & oral English
• Excellent troubleshooting skills