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Introduction:

A sizable US-base company is now looking for a Customer Service Representative for their HK office.

Responsibilities:

• To cover all areas of customer service from prompt phone and emails coverage to completion of order.
• Customer service: pricing and delivery information.
•  Writing orders and faxing.
•  Expediting customer orders.
•  Filing acknowledgments, confirmations, shipping papers and complaints.

•             Interface with internal and external personnel.

Requirements:

• 5 years relevant experience in MNC
• experience in using SAP
• good language skills (Cantonese, English and Mandarin)