As a Field Engineer you will provide on-site support for multiple clients, oftentimes visiting several central clients in one day. You will be exposed to and work with multiple technologies and environments; and are responsible for the support and maintenance of server, desktop, and network infrastructure for high profile financial services clients. Minimum 3 years demonstrable 2nd/3rd line support experience in a similar role (experience with a MSP is a strong plus) • Financial services sector experience preferred • Proven detailed knowledge and experience with the following: o Microsoft Server, Active Directory & Microsoft Exchange technologies o Citrix XenApp and Xen Desktop o SAN o Firewall (Cisco ASA, IOS) o LAN/WAN, DNS, DHCP, TCP/P o Backup Solutions • Ability to: o Build / Configure / Manage Windows 2012, 2016, 2019 Servers including Active Directory and File Service o Build / Configure / Manage Exchange 2010, 2013, 2016 o Build / Configure / Manage Windows 7, 8, 10 o Configure / Manage Office 365, migration experience a plus • Desired Knowledge: o Admin of VMWare and Hyper V environments o Network Topologies o Mac OSX o Administration of Citrix XenApp and XenDesktop o Administration of Public Cloud platforms (e.g. AWS, Azure) o Knowledge of Meraki WiFi and network devices o Market Data applications e.g. Bloomberg o Knowledge of SQL o Experience with Powershell
Provide technical support for desktop infrastructure and Servers
• Implement new server and desktop technologies
• Availability for out-of-hours support via an on-call rotation
• Provide client-facing technical support, and communicate in a timely
manner with clients per SLA and average response times
• Update tickets with current and thorough information
• Submit timesheets per the regional office requirements
Certifications Required:
• Microsoft (MCITP, MCSE)
• Cisco (CCNA, CCNP)
SKills:
• Ability to work in high pressure environments individually and as part of
a team
• Clearly articulate technology, troubleshooting, and solutions to a
variety of audiences, including technical and non-technical persons
• Excellent Communication skills.
EA License No: 12C5083
EA Registration Number : R1437563
Find the latest job opportunities in Hong Kong, China, Singapore and Thailand! Search and apply for jobs across locations, industries, levels and functions.
Sign up to upload your CV and receive notifications via email or phone when new opportunities are being posted.
Our client is the largest global development group focused on the private sector in emerging markets.
More than 100 countries, using our capi...
Our client - Treasury is one of the few places where you can be on the leading edge of finance as it sits at the only nexus of finance, innovation,...
Banking/Finance - Project Finance
Are you passionate about driving excellence in project management and ensuring the seamless delivery of innovative solutions? Join our dynami...
Our client is global largest blue chip organization in building material for all properties development
Due to expanding, they are growing th...
Our client is one of most established in building solutions for commercial and residential properties
Our clients is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institution...
Banyan Group is an independent, global hospitality company with purpose. We are proud of our pioneering spirit, design-led experiences and commitme...
The role of the Director of the Emergency Services Department assures service, growth, development, personnel management, and resource allocation a...
Our client is global hospitality group