Customer Service Executive

by Dhiviya Thiagarajan in Logistics
SGD 2k - SGD 3k


• Administer sales enquiry, quotation, order entry to invoicing including processing of order return and purchase order • Co-ordinate with purchasing, logistics and warehouse to arrange shipment to customer / vendor


  • Monitor orders and communicate order status to customers
  • Ensure on time delivery and provide full set of required documents to customer promptly
  • Ensure proper documentation and all order management processes are in accordance to company policies and guidelines
  • Ensure all invoice vouchers are matched and credit note are filled in proper order
  • Enter orders / goods receipts into system in a careful and responsible manner
  • Establish good working relationship with both internal and external customers
  •  Provide administrative support and other duties as assigned



• Minimum Diploma or 3 to 5  years of relevant experience

• Computer literate, proficient in Microsoft Excel and Outlook

• Experience with NAV and C4C system will be an added advantage

• Good knowledge of incoterm, import or export document requirement, COO etc

• Able to meet reporting deadlines

• Able to communicate proficiently in English, both verbally and written

• Excellent interpersonal & communication skills

• Independent, analytical and able to work under pressure with a high level of integrity, commitment & resourcefulness

• Team players with positive working attitude

EA License number: 12C5083    

EA Registration number: R1437563

Dhiviya Thiagarajan

Dhiviya Thiagarajan

For more information about this job opportunity please contact our consultant.

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