Infrastructure Analyst ( Retail )

by Richard Ho in Retail
SGD 5k - SGD 5.5k


Our client is an established Retail player in the consumer electronics and furniture retailer with a network of 14 stores nationwide and offerings to more than 14,000 electrical and technological lifestyle products.


  • Manage and support IT Infrastructure including Windows Servers / Network routers & switches / MFP Printers / Desktops & Laptops
  • Basic knowledge in configuration and managing Firewall, VPN, Wi-Fi Access Points etc 
  • Create and maintain technical documentation related to Windows Servers / IT appliances 
  • Perform periodic preventive and corrective maintenance, updates to software / hardware 
  • Maintain inventory of IT assets using IT tools such as Lansweeper or System Centre etc • Monitor backup & restoration of databases Knowledge in Active Directory, DNS, GPO, Office 365, SQL Server, Acronis etc 
  • Provide installation, configuration, maintenance and support to users including branch office users 
  • Provide EOD support / weekend support based on team roster 
  • Provide IT support during major campaigns / peak periods 
  • Any other duties as assigned


  • Diploma or Bachelor’s degree in computer science, information technology, systems engineering or a related field required
  • Experience working with PABX / VoIP systems preferred 
  • 1 to 2 years of relevant experience 
  • Knowledge in EMC SAN Storage is desirable 
  • Ability to work as part of a team and establish working relationships with coworkers, staff and external contacts, and work effectively and professionally in a team environment 
  • Available to work period weekends and off-hours for on-site support requirements 
  • Available for rotational 24/7 on call support 

Interested applicants please sned your CV to

Richard Ho

Richard Ho

For more information about this job opportunity please contact our consultant.

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