Customer Service & Sale Support (1 Year Contract)
by Kawinna Sinpru in Chemical
THB 25k - THB 25k
Our Client is seeking for Customer Service & Sale Support Position (1 Year Contract), The primary responsibility will be to support Sales Representatives, coordinating sales activities, and maintaining good customer relationships handling administrative duties, and promoting customer satisfaction. If you're excited to be part of a winning team, with a global company. This would be a great great opportunity to grow your career. You'll be glad you applied.
- Communicating with
customers through various channels and responding promptly to customer
with Planning and Operation team including Coordinate with Logistics /
Forwarder to ensure shipment on time delivery per customer expectation
with no impact to quality and cost.
queries and concerns including appropriate resolving customer complaints.
on customer requirement for both and documentation and physical product.
- Keeping records of
customer interactions, transactions, comments, and complaints to support
activity of customer audit and update relate report to Customer / Concern
customer service process align with company compliance and guidelines.
competencies/skillsets Knowing products inside and out by Attend essential
sales training meeting.
- Maintain organized Key
account ,sales records and report month-end goal setting to the senior
- Create and distribute
presentations including supporting documents to help Sale team generate
- Proactive communication and ensure that all customer
requirements are processed promptly.
- Creating and maintaining month-end sales collaborate with
senior management reports and attend weekly meetings.
- Bachelor's degree in Computer sciences, Business Administration, or
- Minimum 5 years of experience in Customer Services/ Sales / Inter-market
/ Import & Export Operation/ Supply Planning or other Supply Chain
- Proficient in English both speaking and writing.
- Computer literacy, Excel/ Word required and experience or familiar with
SAP system would be advantage
- Knowledge of manufacturing quality standards. (IATF16949, ISO14001)