IT Analyst (Data Center)
Introduction:
Responsibilities:
-Plan and execute project tasks efficiently.
-Communicate clearly with stakeholders and team members.
-Analyze and resolve IT systems and infrastructure issues.
-Ensure 24/7 operations of IT Data Center facilities.
-Collect and publish key performance metrics (KPIs).
-Implement ITIL processes (Incident, Change, Problem Management).
-Maintain IT documentation and knowledge resources.
-Promote ESH awareness and respond to safety hazards.
-Demonstrate leadership and inspire best practices.
Requirements:
-Masters or Bachelors degree in Information Technology, Computer Engineering, Computer Science, Management Information Systems, or a related field.
-Minimum 3 years of IT industry experience.
-Proficient in Windows technologies, security concepts, and applications.
-Relevant certifications: MCSE, ITIL, CompTIA A+, Cisco CCNA, or equivalent.
-Experience in Data Center Management or related fields.
-Previous involvement in IT infrastructure projects.
-Experience working in a multinational company.
-Strong communication skills and ability to work under pressure.
-Good command of English.
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