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Introduction:

Our client, a world renowned chocolate retailer is urgently seeking a candidate for the position of Demand Planning Manager, APAC.

Responsibilities:

Start-up and design the function: processes, KPIs, information flows and governance routines.

Consolidate an APAC forecast, working closely with all Sales Channels, Product and Marketing.

Work closely with Retail Operations Team, Marketing and Supply Chain to improve and develop the regional forecast.

Work closely with Demand Planning Team to ensure correct flow of information, accuracy of forecast and demand needs are met / fulfilled.

Understand and document forecast dynamics/sales history, in order to use as a basis for the future forecast.

Work closely with Supply Chain to define needs according to warehouse level, supply lead time and meet Retail Store’s demand.

Influence sales strategy based on demand insights and stock optimization.

Ensure service level objectives are achieved by working closely with Supply Chain and Retail Operations Team.

Build and achieve KPIs of service (stock availability), wastage, forecast accuracy.

Develop and improve demand and supply planning processes.

Work closely with Customer Care Service to prioritize and allocate stock that is in finite supply

Analyze KPIs on a weekly and monthly basis in order to improve future performance.

Business Process Owner for forecasting Module in Microsoft Dynamics 365.

Requirements:

• Degree holder
• At least 4 to 8 years of experience in demand planning, preferably from FMCG or retail background
• Knowledge of Supply Chain basics
• Familiar with data analytic tools such as Excel, VBA, Power BI would be beneficial
• Fluent in English, Cantonese and Mandarin.
• Flexibility in travelling