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Introduction:

Our client is multi-national company

Responsibilities:

• Interfaces with the order fulfillment process (order to delivery) in order to ensure delivery of goods to customers.
• Coordinate with Sales and Planning Department indeed to advise, serve customer needs
• Management delivery with the transportation service provider
• Follow up until the shipment is completed
• Solve the problem if there is during the shipment or provide a workaround solution to satisfy work
• Provide customer excellent experience

Requirements:

• Education Degree in Supply Chain, Business Administration, Sales, Marketing and other related fields Experience.
• At least 8-10 years’ experience in Customer Service or Supply Chain background
• Experience for using ERP application such as SAP, MOVEX
• Effective communication with strong service-minded
• Good command of English (TOEIC 600) and computer literacy
• Very flexible with change and deliver innovation
• Proactive and able to deliver business improvement project
• Good customer focus and market intelligence
• Work well under pressure environment