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Introduction:

Location: Thailand & SEA

Responsibilities:

1. Provide technical consultation and field support related to steel manufacturing, metallurgical equipment, and refractory materials.
2. Conduct on-site service for overseas customers, including installation, inspection, and part replacement for melting furnaces, ladles, tundishes, and related systems.
3. Plan and monitor daily works involving EAF, ladle, tundish, and slide gate mechanisms to ensure stable operation and quality performance.
4. Establish and execute trial plans for new materials or practices, collect and analyze performance data, and prepare detailed reports.
5. Supervise and advise local teams to ensure correct installation, maintenance, and safety practices.
6. Coordinate closely with customers on technical issues, new projects, and improvement initiatives.
7. Prepare technical documentation, including incident reports, trial analyses, and performance presentations for internal and external use.
8. Maintain and update work instructions and maintenance plans for metallurgical and refractory systems at customer sites.
9. Provide training and guidance to customer personnel and internal engineers to ensure proper operation of steel machinery and refractory systems.
10. Ensure efficient inventory and MRP control related to metallurgical and refractory materials.

Requirements:

1. Bachelor’s degree in Metallurgical Engineering, Mechanical Engineering, or a related field.
2. Strong knowledge of steel production processes, metallurgical machinery, and refractory applications.
3. 5 years of experience in steel production, refractory works, or machinery maintenance
4. Proficiency in English communication.
5. Good analytical, decision-making, and problem-solving skills.
6. Strong leadership with a hands-on and proactive attitude.
7. Capable of working independently and flexibly.
8. Willingness to travel frequently to support customers overseas.