Customer Service Supervisor
Introduction:
Location : Laemchabang, Chonburi
Responsibilities:
Maintain strong connections with domestic and overseas clients.
Deliver outstanding customer service especially to resolve issues for customers efficiently.
Engage with clients and manage relationships with all concerned parties
Enhance customer experience with excellent service outcomes
Assist the Customer Service Manager with process reviews
Oversee and enhance KPIs to ensure client's satisfaction.
Requirements:
Bachelor's degree in Business Administration or related fields
5-7 years experience in Customer Service with background from Logistics, Freight, Terminal business is a plus
Demonstrate exceptional multitasking abilities
Experience to serve as a representative of company in the events or meetings
Fluent in English communication is a must
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