·         Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods or stability samples.

·         Responsible for supervising staff and maintaining quality control processes, analyzing the results and giving feedback and guidance to the production team under the direct supervision. 

·         Ensure the staff follows the set processes and adheres to best production practices and product quality standards.

·         Perform the quality inspection process of new part samples and record the data.

·         Inspect all product returns, analyze the defect, and document the findings.

·         Verify all processes are conforming to established quality standards and required customer specifications.

·         Investigate customer complaints regarding quality issues and develop a solution.

·         Assist with auditing, writing, revising and verifying quality standards and developing forms and instructions for recording, evaluating and reporting quality data.

·         Analyze quality control test results and provide feedback and interpretation to production management or staff.

·         Investigate (and correct) customer issues and complaints relating to quality.

·         Document and implement inspection criteria and procedures.

·         Monitor performance of quality control systems to ensure effectiveness and efficiency.