IT - Assistant Manager (Singapore) Perm Role
Candidate is expected to work closely with
stakeholders, operation team & technical teams [both internal &
external] to develop, improve and maintain IT services.
Provide support on day to day IT Services
for to end users within Singapore.
Review, analyze and create detailed
documentation of business systems and end-user needs, including workflow &
Responsible for SAP B1 support,
installation, maintenance & upgrade.
Create and update required document
layouts, queries, transaction notification & reports.
Proficient in the writing and understanding
of functional specifications documentations.
Versed in data uploading & migration
using Data Transfer Workbench tools.
Conduct occasional end-user trainings and
constantly update existing user manuals.
In depth analytical, technical and
problem-solving skills to help maximize the benefit of SAP for the
Manage day to day user queries and issues
related to SAP.
Ensure and monitor database are backed up
Conduct annual disaster recovery exercise –
supported by IT vendor.
Work with SAP and other application vendors
to ensure that business systems are performing as intended.
Understand and manage the company’s digital
workforce-management system (Cloud & Mobile App).
Review the documentation of business and
application design requirements.
Strategically plan and create an ‘workforce
Explore and analyze opportunities for wider
digitalization processes within system and with the aim of high-impact outcomes
Oversees the organization’s
technology-related strategies and initiatives.
Ensure scheduling of server
backup/incremental backup/DR replication is up and running.
Coordinate with regional IT team/IT vendor
for the network system and troubleshooting of equipment such as firewall,
routers, switches and structured cabling.
Maintain servers’ backup operation and
security updates for the company.