The incumbent will be leading a team of 9-10 team members supporting the daily service ops. The role is based at Loyang office. Radio Frequency Service Expertise in Test & Measurement industry Job Requirements: - Degree in Electronics or Communication Engineering or relevant field of studies - At least 5 years’ experience in managing technical operations and leadership experience of managing a team of Service Engineers and the Service Administration Team - Preferably has experience with ISO 17025 accreditation and quality audits - Preferably has basic knowledge on Lean Methods - Preferably has experience with test & measuring equipment and knowledge in measurement metrology - Prior working knowledge with SAP - Excellent planning, problem solving, organization, analytical and issue resolution skills - Strong business and financial acumen - Good communication & interpersonal skills - Ability to build and maintain strong relationships with different level of internal and external stakeholders