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Desktop Delivery Manager

by Sowmyah Narayanan in Information Technology    4th May, 2021    HKD 40k - HKD 52k

This role will be responsible for managing End User Computing Teams which comprises of Mobile Device Management, Onsite Field Support, Remote Desktop Support, Software Distribution, Device Management and Application Packaging. Will be responsible to meet defined SLA’s and manage customer satisfaction to the core.

• Preferably Engineering background/ Microsoft Certified Professional
• Program Management Professional Certification
• Experience in managing EUC projects
• 5 + years of experience in Infrastructure Services
• Should have managed global teams of 80 – 100 resources across EUC domain
• Sound experience in handling multiple Vendors and managing communication 
• Should have managed change and transformation programs across towers
• Proficient in various tools & upcoming technologies
• ITIL V3 certified will be an added advantage
• Should have financial management experience to ensure field services costs are take care off

D365 Project Manager

by Sowmyah Narayanan in Information Technology    12th Apr, 2021    Negotiable

Our client is looking for D365 Project Managers to join their team:

·         Be responsible for the delivery of high-quality CRM projects, ensuring they are delivered on time and on budget. 

·         Lead the develop of relevant project processes and documentation, including project roadmaps.

·         Liaise with PMO administrators to ensure projects are billed regularly and accurately.

·         Determine the needs of each project and the required business resources to implement CRM systems, clarifying and defining the strategy and objectives of each Client.

·         Planning and executing the implementation of CRM, providing regular progress updates to the client

·         Develop and maintain an in-depth knowledge of Client's organization, business needs and challenges of their industry

·         Leading project communication and best practices throughout the system implementation

·         Ensure expectations between the client and the business are set well and maintained throughout the life of the project.

·         Identify potential challenges to the project and communicate with the Implementation Team and Client appropriately to alleviate risk to the project and ensure it is delivered per agreed timescales and cost.

·         Follow PMO processes while completing agreed PMO documentation, making recommendations for improvement, as necessary.

·         Provide senior management with weekly internal reports outlining the progress of current projects.


Project Manager - HR Payroll

by Sowmyah Narayanan in Information Technology    1st Apr, 2021    HKD 35k - HKD 55k

Our client is looking for Project Managers with HR Payroll and Workday experience to join their team: HR System, Project Management, IT Consulting Friendly working environment Good career prospects

  • Responsible for project planning, testing and implementation.
  •  Will be working with ADP systems and integrations primarily
  • Monitor project progress independently to attain customer acceptance, ensure the quality level of project deliverables
  • Manage day-to-day tasks and resolve issues in various aspects of a project
  • Liaise and facilitate internally with business units and team members, and externally with clients and consultants

Business Process Re-engineering Manager (Thailand)

by Sowmyah Narayanan in Information Technology    19th Feb, 2021    Negotiable

Our client is looking for Business Process Re- Engineering Manager in Bangkok.

  • Deliver the business process improvements identified internally or with the support of external consultants to improve the quality, timeliness and accuracy of business process outputs. 
  • Work with staff and management to provide complete end to end process mapping.
  • Propose, liaise and advise process improvement opportunities to management and Executive Committee.
  • Provide day-to-day oversight of process improvement
  • Document before and after productivity metrics to demonstrate process improvement not limited to output per FTE but also quality metrics
  • Develop and publish monthly productivity per unit to identify individuals and teams for additional task delegation or training 
  • Maintain good process governance for the new products, partners, activities within the business.

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