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Head Of Sales

by Anushyia Vejayarajah in Logistics    14th Aug, 2020    Negotiable

I currently am working on a confidential Head of Sales role. This role requires a candidate with sales and parcel processing experience as well as experience in the end-to-end carrier industry.

  • Manage Sales team - this includes driving Sales to meet team's quarterly and annual targets
  • In charge of the operations including the allocation of resources and monitoring daily operations to ensure healthy P&L
  • Monitor, analyse, and report to the management on monthly and quarterly KPI and P&L
  • Responsible for the growth of retail sales & new business revenue.
  • Sales strategy and operationalisation.
  • Cross border sales promotion & prospection
  • Ad hoc projects on innovation, new routes, focus groups

Customer Service & Account Manager

by Lauris Yip in Logistics    3rd Aug, 2020    Negotiable

An international logistics services provider is looking for a high calibre candidate for the position of Customer Service and Account Manager.

  • Fully in charge of daily operation as per client requirement and fulfill KPIs
  • Manage the process of store sales order taking, order revision and stock recovery
  • Ensure the store sales orders are communicated to relevant operations teams in a timely and organized manner for order selection, product loading and product delivery
  • Monitor inventory level to meet customers sales and achieve key performance indicators
  • Product procurement and manage purchase orders with suppliers, follow up on product delivery plan to DC
  • Supplier management (stable product readiness, quality product, robust and reliable delivery / shipment plan)
  • Provision of inventory level projection, supply chain cost study per different scenario
  • Coordinate with internal resources to offer constructive solutions to satisfy customers and to support their future growth
  • To conduct regular survey for receiving feedback with data analysis from the customers so to identify potential area for operations improvement
  • Build up the customer services team and enhance performance through leading, motivating, coaching, training, leveraging, sharing information and job enrichment

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