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Incident Manager - Malaysia

by Sowmyah Narayanan in Insurance/Pension funding    30th Jul, 2020    Negotiable

Our client is looking for Incident Managers to join their team in Kuala Lumpur , Malaysia

  • Conduct and coordinate problem registration based on the submitted information
  • Perform the initial categorization and prioritization of the problems
  • Coordinate problem investigation and solution implementation control
  • Coordinate the communication with the teams responsible for incident resolution and change implementation
  • Coordinate known error monitoring and review
  • Manage the formal problem closure
  • Follow the process and tools

IT Manager / Director

by Sowmyah Narayanan in Information Technology    17th Jul, 2020    HKD 1k - HKD 1k

Our client is a Hong Kong Listed company and is looking for an IT Manager / Director to drive their organization: :

  •          Coordinate with external service providers to ensure high quality.
  •          Provide technical advise and support to the project leader.
  •          Lead the development of  IT platform.
  •          Build up in-house IT team and IT management framework for system maintenance and expansion. 

Assistant IT Manager

by Sowmyah Narayanan in Information Technology    7th Jul, 2020    Negotiable

Our client is looking for an IT Operations - Assistant Manager to join their team.

This role is responsible for all IT provided services to the organization & its tenants. He/She should be in charge of the IT service management processes, monitor and ensure the IT services meet the SLA, and minimize the impact on the business for any incident and problem on the production systems.  He/She will also act as the change manager to minimize the risk and impact of any infrastructure change that applies to the production environment. Key responsibilities outline below:-

General Operation Management
  • Establish and manage the support service for the platforms owned by other departments
  • Ensure the day to day IT operation follow the best practice and meets the operations’ KPIs
  • Manage the IT Infrastructure Library (ITIL) and foster the ITIL processes to all IT & outsourced team members
  • Ensure all the procedure and documentation for Outsourcing operation is up-to-date and followed according to HKSTP procedure and standard 
  • Incident and Change Management
  • Perform any other duties as assigned by the management

Director, Digital Solution Architect

by Vinita Sheoran in Information Technology    22nd May, 2020    Negotiable

Our client , a leading technology company is looking for Director , Digital Solution Architect.

- Lead the team in formulation of digital solution by leveraging on Company’s regional and global assets 

- Commercialization of Digital Solutions driving revenue objectives for the Asia-Pacific region

- Managing Digital Solution lifecycle that covers minimally

• Multi-method of payment (e.g. conventional credit / debit cards, alternative payment methods (APMs) - wallets, local payment methods (LPMs) - realtime debit, etc) 

• Multi-jurisdictions (territories as mentioned above) 

• Value-added (e.g. Loyalty/Rewards, installment, currency conversion, multi-currency payment, etc) 

- Act as subject matter expertise to participate in regional and global RFP.

- Regional travel

DevOps Architect

by Vinita Sheoran in Information Technology    22nd May, 2020    Negotiable

Our client is a global business Information company. They offer a full range of services including Business Credit Report, Employment Screening Report and Individual Search for different business sectors and industries.

• Collaborate with technology teams in defining the technology strategy, solutions and architecture in data.

• Establish and maintain core data models, information standard and data management lifecycle controls.

• Work closely with business sponsors to identify opportunities, analyze, and interpret trends or patterns.

• Take ownership of analytical projects end to end from extracting and exploring data, generating hypothesis, building structured analysis, and evaluating results.

• Apply industry best practice to create scalable data platform that supports big data development, deployment, operation, and management.

• Establish and execute the mechanism of data governance. Develop data standard and specifications, and monitor the implementation of data standard and specifications during the implementation of relevant projects.

• Develop data quality standards and data quality control plans, conduct data quality management, tracking and monitoring, and establish data quality evaluation systems.

• Lead in delivering the architectural design of enterprise scales, end-to-end solution for major projects; guide projects in their technology and vendor selections.

• Ensure business alignment by translating business strategy and direction into technical vision, strategy and roadmap.

• Lead the resolution of technically complex, cross-system or long term issues that impact business operation.

• Lead the development of the IT architecture and facilitate its adoption; review technology selection and system designs for compliance with established architecture.


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