Operations Director
by Rahul Dansanghani in Hospitality/F&B
Introduction:
Our client, an international restaurant group with locations is looking for a new director of operations to manage their outlets in Hong Kong
Responsibilities:
- Manage and lead the staff, maintain the best standards across all outlets
- Ensure the company’s overall quality and image is maintained in all areas of service
- Keep up to date with vendors, suppliers and operations
- Manage P&L, budgets, cover management and cash flow
- Be the point of communication for different stakeholders to answer questions and concerns
- Welcome, teach and improve new and existing staff
- Consistently look for ways to improve the overall running and management of the outlets to improve patron experience and service quality
Requirements:
- Undergraduate degree in hospitality or a related discipline
- Minimum of 6 years of restaurant management experience, managing multiple outlets is beneficial
- Fluent / Native English speaker, additional languages are advantageous
- Strong business acumen
- Ability to communicate effectively with different stakeholders
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