Customer Service Executive

by Monly Chang in Chemical
Tsuen Wan District, New Territories, Hong Kong SAR
HKD 23k - HKD 26k


Our client, a Plastic Materials Manufacturer (multi-national company) is looking for a high caliber candidate to fulfill the above mentioned position. Details are as follows:


  • Update the database in ERP system to ensure precise and appropriate information are maintained
  • Monitor and oversee order process to make sure orders are correctly confirmed and advised
  • Communicate with local/ overseas customers, understanding their requirements and building good personal relationship
  • Coordinate with Sales Managers and different departments to assure all orders are served and followed up in the right manner
  • Oversee customer payment and offering after-sales service
  • 12 months salary + discretionary bonus
  • 10 - 15 days annual leave
  • Medical & Dental insurance coverage
  • Bank Holidays


  • Degree in business/ administration/ engineering disciplines 
  • Good command of English, Cantonese and Mandarin
  • 3 - 5 years of customer service experience in trading/ manufacturing industries, with multi-national company experience is highly preferable
  • Knowledge on handling LC documents is an asset
  • detail-minded and good sense of numbers
  • A good team player with strong interpersonal and presentation skills
  • Proficient in use of Cognos/ ERP system/ MS Office applications (EXCEL & PPT)

Monly Chang

Monly Chang

For more information about this job opportunity please contact our consultant.

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