Key Responsibilities:

1.       Technical Assistance

• Identify the problems of watches for internal and external customers.
• Perform the required technical intervention agreed with the customer, such as change, maintenance service, complete service or other type of interventions.
• Perform technical evaluation to identify the service needed.
• Report all technical problems to team leader.
• Perform general or overhaul servicing.
• Responsible for the quality of the watches repaired.

2.     Maintenance of Equipment

·         Ensure personalized hand-tools and testing equipment are in impeccable working condition.

·         Ensure proper recording of the usage of spare-parts and accessories for repairs.  All must be accounted for and recorded on the repair slip.

·         Ensure proper housekeeping and impeccable cleanliness of the personal working environment.

3.     Compliance with Policies and Procedures

Ensure all policies and procedures are followed through in the department.

·        GCE ‘N’ / ‘O’ Level or Certificate of Competency in watch repair or any other relevant courses.

·        Minimum 3-4 of relevant working experience in watch repair or watch care services.

Key Skills

·        Good craftsmanship with sound technical knowledge in watch care and watch repair services.