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Introduction:

Work closely with our client a leading Consulting provider, Delivery & Operations and Product teams to understand and frame the Agency’s digitalization context, business needs and how these align not only to Agency’s business objectives but the broader Ministry Family Digitalization Plans and Smart Nation Story.

Responsibilities:

• On any given project, identify key insights from analyses, interviews, discussions, and other sources and to build a business case to evaluate an opportunity, construct a presentation to demonstrate solutions to Agency’s executives. Develop and share client's point of views on strategic business issues and anticipate the impact on Agency’s needs.
• Plan and drive the change management strategy for Agency’s adoption of the proposed system and the associated process changes.
• Define User Journeys & Stories, work with internal teams to create and/or review supporting Business & Functional Specification Documentation.

Requirements:

How to Succeed

• Degree in Business, Computer Science, Information Technology, or a related discipline
• CITPM or PMP certification is preferred
• At least 10 years of work experience with leading Consulting firms or Government Agencies, implanting Digital solutions/transformation programs for Government Agencies.
• Solid knowledge in at least 2-3 of these areas: - Agile, design thinking, service journey, experience design (portals and mobile apps), UI/UX and data analytics.
• Experience in engaging with senior business & technology leaders of Government Agencies and orchestrate cross functional departments & teams to meet & exceed program/ project objectives.
• Strong functional, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills and strong stakeholder management skill.
• Ability to lead workshops to collaborate with Agency stakeholders and educate them throughout the process.
• Willing to listen to Agency users and discern the best course of action for them.
• Self-driven, curious, a fast-learner and a strong practitioner of self-development.
• Must be able to stay up to date on the latest technology trends.