Trainer

by Lauris Yip in Retail    13th Apr, 2021       Hong Kong, Hong Kong, Hong Kong SAR

Trainer

Introduction:

Our client, a well-known jewellery retailer is urgently looking for a candidate for the position of Trainer.

Responsibilities:

  • Understand the company business and develop training modules to meet the business needs
  • Assist in identifying the training needs, designing and delivering training to retail staff through different training solutions
  • Develop the training module and product videos as the e-learning materials with the relevant parties
  • Design and conduct effective training programs, seminars, workshops and videos, and manage each delivery timeline
  • Develop and execute customer service programs, work together with different business units to uplift the brand service level, facilitate frontline staff to achieve the sale and service goals

Requirements:

  • Bachelor degree or above in Human Resources Management, Training & Development or related discipline
  • Minimum 4 years training experience in retail or other service sector.  Experience in luxury retail industry is an advantage
  • Positive thinking and strong influencing skills
  • Have great passion in training and development, highly motivated, dynamic and proactive
  • Possess strong organizational and facilitation skills
  • Outgoing & persuasive characters
  • Creative mindset in program design & delivery
  • Good written and spoken English and Chinese

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