Telesales Manager

by Varsha Mankani in Banking & Financial Services    6th Feb, 2020    Negotiable    HK Island

Telesales Manager

Introduction:

Our client is a well established small to medium sized company in the financial services industry, HQ'd in USA.

Responsibilities:

  • Managing an outbound telesales team of 4-5 staff in order to ensure the team's revenue goals are being met
  • No need to handle calls himself/herself but handle escalated matters
  • Mentor, guide, train, lead and motivate the team in order to achieve common business objectives.
  • Report to the US head office on a timely basis.
  • Participate in ad hoc tasks as assigned by the CEO.

Requirements:

  • Degree holder preferred but not a must
  • Substantial experience in a client-facing role out of which at least 2 years spent in a telesales capacity.
  • Leadership/ supervisory experience
  • Fluency in English and Cantonese. Mandarin is not essential but is an advantage
  • Strong skills in training, mentoring, motivating.
  • Excellent presentation and interpersonal skills. 
  • Positive personality

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Varsha Mankani

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For more information about this job opportunity please contact our consultant.

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