Technical Sales Coordinator

by Pearly Yap in Shipping    11th Mar, 2020       West, Singapore

Technical Sales Coordinator


Our Client: Ship Services Industry


  • Follow up and ensure “Chemical Service” are arrange accordingly as per agreement
  • Receive and register Chemical Services in the system, ensuring all the information is correct
  • Coordinate and ensure Chemical Service are arrange in a timely and most economical way
  • Identify “leads” to create opportunity for order building through arranging “MOB”
  • Manage & ensure customer received Water Test Report and to response to customer query in relation to “Chemical Service” and Water Test Report
  • Provide quarterly summary of Water Test Report to customer
  • Monitor and manage the “chemical consumption” of TSM vessels based on Monthly Report of ROB
  • Keep customer informed of changes in vessel chemical consumption and any other relevant information for the sake of good order
  • Resolve any related problems including suggestions for redirection of chemical orders if appropriate
  • Follow up outstanding “lead” and ensure action taken
  • Keep sales support staff and account managers aware of all key issues relating to their Customers
  • As a member of the sales team for the respective account portfolio with the Account Manager and Sales Support Coordinator.
  • Provide regular feedback on technical, service and commercial issues raised by customers to the Customer Support Manager or Customer Services Manager and the respective Account Manager
  • Provide service to do “Potable Water Test” and ensure proper charge quoted and invoice to customer
  • Gather information required to help investigation and resolution in invoice dispute (relating to TSM vessel)
  • Follow up complaints/non-compliances through improvement/complaint system in place


Job Requirement

  • Diploma in Business Administration or relevant work experience
  • Able to meet deadlines through good time management and allocation of priorities
  • Excellent telephone sales skills
  • Strong interpersonal understanding with an awareness of different cultures within the customer base, team and organization
  • Computer literate
  • Ability to communicate on all levels and ability to systematically work independently and in a team
  • Able to start work as soon as possible

Other Information

  • Working hours – 5 days
  • Work location – West  
  • Salary: $2000-$3000

Interested applications please email detailed resume in MS WORD Format and a recent photo to for a confidential discussion

EA Reg. No R1100463 | EA License. No.  12C5083

Job suggestion for you

Pearly Yap

Pearly Yap

For more information about this job opportunity please contact our consultant.

Latest jobs

Indoor Sales Coordinator

by Pearly Yap in Shipping
11th Mar, 2020 SGD 2k - SGD 2.5k

Admin cum Customer Service Coordinator

by Pearly Yap in Wholesale / Retail
11th Mar, 2020 SGD 2k - SGD 2.5k

HR & Admin Officer

by Pearly Yap in Trading and Distribution
11th Mar, 2020 SGD 2.5k - SGD 3k

Operations Executive

by Pearly Yap in Shipping
11th Mar, 2020 SGD 2k - SGD 2.5k

Gemini Personnel

Gemini Personnel

Social Links