Technical Accounts Expert

by Dhiviya Thiagarajan in Information Technology    5th Jul, 2021       Singapore

Technical Accounts Expert

Introduction:

Client is currently seeking a Technical Account Expert, to engage with customers on their entire life cycle (from pre-sales, implementation and customer success) for Singapore end customers. This position would support all technical efforts associated with solutions that assist Law Enforcement Agencies to achieve their Digital Transformation.

Responsibilities:

Responsibilities & Scope of Role

·        Identifies current and future customer technical requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand product requirements.

·        Provides product or equipment technical and engineering information by answering questions and requests.

·        Prepares solution design by understanding customer requirements and related customer documents, consulting with engineers, architects, and other professional and technical personnel.

·        Develops customer's staff by providing technical information and training. Building and maintaining strong and close relations with customers by performing weekly / monthly calls and follow ups

·        Manage Customer Workshops / Webinars / equipment demos

·        Managing RFX's and Proposals

·        Participating in trade shows

·        Engaging with internal stake holders (R&D, Services, Operations and product management)

·        Ensuring acceptable product implementation and use

·        Supporting end-user trials when required (including traveling abroad)

·        Providing support for internal issues raised by client's co-workers

·        Proposing and demonstrating client’s products as required

Requirements:

  Graduated of Engineering and/or IT courses;

·        Fluency in written and conversational business English.

·        Knowledge in Hardware products and Solutions;

·        Excellent knowledge of network communications and internet protocols;

·        Excellent Written and Verbal Presentation and Communication Skills

·        Project Management Experience

·        Pro-activity and Independency is a must.

·        Graduated of Engineering and/or IT courses;

·        Fluency in written and conversational business English.

·        Knowledge in Hardware products and Solutions;

·        Excellent knowledge of network communications and internet protocols;

·        Excellent Written and Verbal Presentation and Communication Skills

·        Project Management Experience

·        Pro-activity and Independency is a must.

dhiviyat@gemini.sg

EA License number :12C5083       EA Registration No: R1437563

Sign up now for Gemini’s new Job Search platform!

Find the latest job opportunities in Hong Kong, China, Singapore and Thailand! Search and apply for jobs across locations, industries, levels and functions.

Sign up to upload your CV and receive notifications via email or phone when new opportunities are being posted.

Sign up now!

Download now!

Download now!

Job suggestion for you

Dhiviya Thiagarajan

Dhiviya Thiagarajan

For more information about this job opportunity please contact our consultant.

Gemini Personnel

Gemini Personnel

Social Links