Store Manager, Luxury Jewellery | HK & MACAU

by Benjamin Brustis in Luxury    21st Aug, 2019    HKD 50k - HKD 60k    Hong Kong and Macau

Store Manager, Luxury Jewellery | HK & MACAU

Introduction:

One of the most iconic luxury jewellery brands, renowned the world over for its diamonds but also active in various other categories from watches to home accessories, fragrances, eyewear and leather goods.

Responsibilities:

>> Position available in MACAU and in HONG KONG locations <<

Reporting directly to the Sales Manager, you will act as the business unit team leader in charge of overall retail store operations and support the sales to meet and exceed sales plans and profitability targets. 

As an experienced and natural team leader, you will effectively coach, develop and maximize the performance of a motivated, innovative, enthusiastic and engaged sales team.

You will be in charge of:
- Store operations and overall store management,
- Sales performance and financial accountability
- Developing and implementing a culture of service excellence
- Client development and CRM initiatives
- Talent management: team development, scheduling, training
- Corporate standards and directives

Requirements:

- You have a minimum of 10 years of retail sales experience of which at least 3 years at management level
- You come from the Luxury industry and ideally from the Jewellery and/or Watches categories
- You are a born team leader and possess excellent people management and training skills
- You are sales-driven, aggressive and a strong problem solver
- You are very reliable with a strong sense of responsibility, commitment and store ownership
- You are fluent in English, Cantonese and Mandarin

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