Senior Proofpoint L3 Engineer ( Malaysia)

by Sowmyah Narayanan in Information Technology    4th Jun, 2021       Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Senior Proofpoint L3 Engineer ( Malaysia)


Our client is looking for Senior Proofpoint L3 Engineer for their team in Kuala Lumpur:


Level 3 Support Team member for Proofpoint Global Email Security platform.

A. Main tasks

• Provide L3 operational support to the Proofpoint global platform, such as but not limited to: Platform planned maintenance, updates and upgrades; monitoring system maintenance, updates and upgrades; migrations; consolidations; deployments; project support.
• Familiar with email protection from threats including Phish, BEC, imposter and others
• Handles email security and other related security incidents
• Familiar with MX records, DNS, Active Directory, SSO, SAML
• Implementation of email security standards such as SPF, DKIM and DMARC
• Implementation of security standards such as SIEM
• Enhance security of email infrastructure by implementing controls to manage and mitigate risks
• Analysis and implementation of perimeter email security and email routing solutions
• Building Standard Operation Processes for operations of the platform
• Manage Knowledge Transfer of operations to L2 teams
• Ensure compliance with Group Security policies
• Collaborate with M365, CTO, Cyber Defense, Group Security teams


• Must have skills

 Minimum of 3-5 or more years of senior experience with Proofpoint Cloud Services
 Minimum of 3-5 or more years of experience in email security
 Works independently with little or no supervision
 Excellent oral and written communication skills
 Excellent technical teamwork, and interpersonal skills
 Willing to work in strong team environment, constantly teaching and learning from other team members
 Ability to foster working relationships with the team, IT Management and Client departments
 Ability to explain technical concepts to the business users in the context of business requirements
 Maintains a solid working knowledge of Information Security principles and practices
 English – Daily business level proficiency (spoken/written)

• Nice to have skills

 Experience architecting and implementing email security solutions 
 ISC2 Certified Information Systems Security Professional (CISSP) or equivalent
 Experience in scripting using PowerShell or Python
 Broad knowledge of information systems including Windows security, network security, systems development, communication networks, security software/hardware and operating systems other than Windows

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