Senior Manager – Aftersales Services, Printing Solutions

by Kitty So in Electronics/Electrical Equipment    16th Sep, 2020       others Hong Kong

Senior Manager – Aftersales Services, Printing Solutions

Introduction:

A growing listed and MNC printing solution provider is seeking leader in coping with the growing business for APAC.

Responsibilities:

·         Drive services P&L and monitor day-to-day operations.

·         Devise and implement plans to improve Customer Satisfaction

·         Analyse business performance and identify clients’ unfulfilled needs and grow the business

·         Engage internal stakeholders - Sales, Finance, Marketing, Operations to negotiate and influence customer improvements

·         Motivate the team to align with the KPI and business objective

Requirements:

·         5 years or above with exposure to APAC markets, definitely a plus to have experience gained in after-sales domains like parts, application and consumables   

·         Capable in managing KPI and SLA with global clients

·         Excellent business sense in growing business

·         Leadership, management, presentation and communication skills

·         Good command of English and Mandarin, Japanese is a plus

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Kitty So

Kitty So

For more information about this job opportunity please contact our consultant.

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