Process Specialist (Asia)

by Gabriel Vieira in Shipping    12th Apr, 2021       Singapore, Singapore

Process Specialist (Asia)


Our client is an MNC lead in the Freight Forwarding and Logistic looking for an experienced and hungry professional to join the team and offering a remarkable opportunity to grow as a professional.


The Role

Process Specialist – The person selected for this position will manage the process engineering for the Company’s portfolio of initiatives and be a key player in advancing the efforts to become a more efficient, digital, and agile organization. The scope includes identifying and evaluating root causes of inefficiency in our day-to-day operations and re-designing, where necessary, the process, roles, and responsibilities to execute. This includes building, deploying, and monitoring data and KPI’s that measure operational effectiveness and adherence. Further, this person will collaborate with our business technologies function in identifying the necessary tools and capabilities needed to advance our efficiency goals and act as a key advisor to Regional Director and GM’s on operational practices and adaptation of core processes.

Key Responsibilities

*Manage and refine Company’s portfolio of processes throughout the commercial, operations, and depots, translating global processes into local business requirements and vice versa

*Develop and monitor key performance indicators and process adherence measures of monthly financial results, day to day operations, and support services

*Drive the adoption of data-driven analysis, visualization, and decision making throughout the organization that champion change and better business results

*Support Commercial Directors and Operations Managers in ad-hoc reporting including financial results review, customer inquiries, and key account relationships, and present findings to interested parties on the management or operations team.



• Bachelor’s degree in Business or Business Related Technical Field (i.e. Systems or Industrial Engineering)

• Master’s degree a plus


• 5+ years of work experience

• 2+ years Consulting / Professional Services experience or

• 5+ years Logistics / Global Shipping and Transportation experience

• Demonstrated results in identifying and implementing cross-organizational process efficiencies and data analysis

• Experience with lean methodologies: root cause analysis, failure modes, and standardization

• Exposure to design thinking concepts and practical translation into the business environment

• Exposure to operations in a Digital World and the interaction between physical and digital work environment

• Direct Experience working with Data visualization tools (Tableau, Power BI, etc.)

• Identification and development of business cases to support organization transformation

Specific Skills

• Must be data-savvy:

o Ability to query, transform, mine, and analyze large complex data sets

o Ability to utilize intermediate statistical concepts to identify patterns and meaning in data

o Ability to transform/translate data and information into concise, meaningful insights and stories relevant to the business

o Ability to connect business acumen with data analytics

• Ability to read/understand financial statements

• Ability to act independently and advise senior management on important insights/actions

• Ability to build influence and close working relationships with key stakeholders across the organization

• Ability to balance multiple projects at once, manage deadlines, and proactive communication

• Ability to take complex requirements and transform them into pragmatic solutions

• Understanding of business needs, including how data is used and managed, and functional design

• Excellent communication skills, both written and verbal

EA License number: 12C5083 | EA Registration number: R1989443

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