IT Staff

by Pida Pimnok in Trading and Distribution    29th Nov, 2019    THB 15k - THB 18k    Bangkok

IT Staff

Introduction:

The Company processes and distributes steel products, iron and steel raw materials, and more.

Responsibilities:

  • Provide application and operational support to ensure that client support expectations are met through first and second level problem determination and resolution efforts
  • Respond to user's concern via telephone, email, facimile, or video conference promptly and efficiently
  • Accurately log all helpdesk - related information such as Issue Details, Issue Handling History, and User info
  • Maintain reasonable discipline and decorum in the Heal Desk area
  • Perform other functions or projects, which may be assigned by upper level


Requirements:

  • Bachelor's or Master's degree in Computer Engineering, Computer Science, Information Technology, Business Computer, or other related fields
  • 1 - 2 year of experience
  • New graduated is welcomed
  • Network & INFRA (server related etc.) knowledge will be advantage
  • Able to communication in English

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