IT Helpdesk Engineer

by Pakhawadee Janyou in Information Technology    20th Oct, 2020       Chachoengsao, Chachoengsao, Thailand

IT Helpdesk Engineer

Introduction:

IT Helpdesk Engineer Salary: 30,000- 35,000 THB. Location: Chachoengsao Responsibilities:

Responsibilities:

·         Responsible for IT Management , perform onsite and remote support, and answer user queries  

·         Evaluate user needs and maintain system functionality

·         Troubleshoot and problem solving of user issues

·         Ensuring the security of data from internal and external attack

·         Manage & Control, software installation in order to ensure software licensing updated

·         Control IT Vendor and Outsourcing including Maintenance of IT Infrastructure, Maintenance of IT Internet , Maintenance of MS Products, MAC

·         Manage IP-Phone system, logging system, workstation  

Requirements:

•             Bachelor’s Degree in Computer Engineering, Computer Sciences or related field.

•             Direct experience 3 years of working in IT support field.

•             Strong in IT Job knowledge and skills (IT Infrastructure, etc.)

•             Good Soft skill of Presentation & reporting Skill, Interpersonal Skill, Consulting skill.

•             Good command in English both of writing and speaking.

 

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