IT - Assistant Manager (sap B1)

by Ash Hameed in Environmental Science    16th Jun, 2020       East Region, Singapore

IT - Assistant Manager (sap B1)


Client seeking full time sap B1 IT Manager.


  • Responsible for SAP B1 support, installation, maintenance & upgrade.
  • Create and update required document layouts, queries, transaction notification & reports.
  • Proficient in the writing and understanding of functional specifications documentations.
  • Versed in data uploading & migration using Data Transfer Workbench tools.
  • Conduct occasional end-user trainings- and constantly update existing user manuals.
  • In depth analytical, technical and problem-solving skills to help maximize the benefit of SAP for the organization.
  • Manage day to day user queries and issues related to SAP.
  • Ensure and monitor database are backed up daily.
  • Conduct annual disaster recovery exercise – supported by IT vendor.
  • Work with SAP and other application vendors to ensure that business systems are performing as intended.


  • Understand and manage the company’s digital workforce-management system (Cloud & Mobile App).
  • Review the documentation of business and application design requirements.
  • Strategically plan and create an ‘workforce transformation-journey’.
  • Explore and analyze opportunities for wider digitization processes within system and with the aim of high-impact outcomes of optimization.
  • Oversees the organization’s technology-related strategies and initiatives.
  • Ensure scheduling of server backup/incremental backup/DR replication is up and running.
  • Coordinate with regional IT team/IT vendor for the network system and troubleshooting of equipment such as firewall, routers, switches and structured cabling.
  • Maintain servers’ backup operation and security updates for the company.
  • Education, Skills & Work Experience Requirements
  • Degree in Information Technology – preferably with Accounting knowledge.
  • Good knowledge on SAP B1 9.2 and above.
  • Minimum of 3 years’ experience in SAP application support and System Analyst role is required.
  • Good knowledge in SQL queries and Crystal Reports.
  • Candidates with experience in end user environment are preferred.
  • Candidate is expected to work closely with stakeholders, operation team & technical teams [both internal & external] to develop, improve and maintain IT services.
  • Provide support on day to day IT Services for to end users within Singapore.
  • Review, analyze and create detailed documentation of business systems and end-user needs, including workflow & program functions.

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