IT - Assistant Manager

by Ash Hameed in Information Technology    19th Nov, 2019    Negotiable    Bukit Merah - West

IT - Assistant Manager


IT - Assistant Manager (Singapore) Perm Role


Job Requirements

·         Candidate is expected to work closely with stakeholders, operation team & technical teams [both internal & external] to develop, improve and maintain IT services.

·         Provide support on day to day IT Services for to end users within Singapore.

·         Review, analyze and create detailed documentation of business systems and end-user needs, including workflow & program functions.

Primary Responsibility

·         Responsible for SAP B1 support, installation, maintenance & upgrade.

·         Create and update required document layouts, queries, transaction notification & reports.

·         Proficient in the writing and understanding of functional specifications documentations.

·         Versed in data uploading & migration using Data Transfer Workbench tools.

·         Conduct occasional end-user trainings and constantly update existing user manuals.

·         In depth analytical, technical and problem-solving skills to help maximize the benefit of SAP for the organization.

·         Manage day to day user queries and issues related to SAP.

·         Ensure and monitor database are backed up daily.

·         Conduct annual disaster recovery exercise – supported by IT vendor.

·         Work with SAP and other application vendors to ensure that business systems are performing as intended.

Technical Capabilities

·         Understand and manage the company’s digital workforce-management system (Cloud & Mobile App).

·         Review the documentation of business and application design requirements.

·         Strategically plan and create an ‘workforce transformation-journey’.

·         Explore and analyze opportunities for wider digitalization processes within system and with the aim of high-impact outcomes of optimization.

·         Oversees the organization’s technology-related strategies and initiatives.

·         Ensure scheduling of server backup/incremental backup/DR replication is up and running.

·         Coordinate with regional IT team/IT vendor for the network system and troubleshooting of equipment such as firewall, routers, switches and structured cabling.

·         Maintain servers’ backup operation and security updates for the company.


Education, Skills & Work Experience Requirements

·         Degree in Information Technology – preferably with Accounting knowledge.

·         Good knowledge on SAP B1 9.2 and above.

·         Minimum of 3 years’ experience in SAP application support and System Analyst role is required.

·         Good knowledge in SQL queries and Crystal Reports.

·         Candidates with experience in end user environment are preferred.

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