ICT Technician

by Varsha Mankani in Education    3rd Dec, 2020       Hong Kong, Hong Kong, Hong Kong SAR

ICT Technician

Introduction:

Our client is a well-established institution and we are now seeking a fast paced and energetic IT Support Specialist to support their users.

Responsibilities:

  • Provide proactive IT support to all PC users on hardware and software issues such as installation, troubleshooting etc
  • Maintain the IT networks, AV equipment, IT infrastructure. 
  • Provide training to users on how to operate the systems and software etc.
  • Measure IT hardware and software performance levels, manage SLA, external vendor relationship management
  • Participate in ad-hoc tasks as assigned by the Department Head.

Requirements:

  • Degree holder in Technology/ Computer Science preferred
  • At least 3-5 years of related experience in IT support
  • Well versed with networks, troubleshooting, hardware and software issues
  • Good English language skills is a MUST
  • Available within 1-2 months preferred
  • Good team player

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