Head of Operation

by Angus Choi in Logistics    19th Apr, 2021       New Territories, Hong Kong SAR

Head of Operation


A global leader in international transport and logistics is looking to bring on board a Head of Operations. The ideal candidate must have air freight experience as well as procurement.


  • Provide strategic leadership and direction to the freight forwarding operations division of the assigned country to achieve the operations key performance index and the required service standards 
  • Defines requirements for multiple operations and ensures the implementation of new strategies and initiatives to effectively meet or exceed Company requirements & customer expectations 
  • Work in conjunction with Business Development and Solutions on new business and Account Management on penetration business within current customer base. 
  • Ensure that the provided services are billed timely and accurately. 
  • Defines roles and responsibilities, plans for the department’s future needs and operations; counsels managers on performance 
  • Ensure safe and secure work environment for all employees 
  • Administers and communicates company policies 


  • Degree holder or above with a minimum 7 years’ of solid experience in freight forwarding field 
  • With at least 3 years of team management experience
  • Experience in setting strategies, planning and improving operation’s efficiency and effectiveness
  • Experience in air freight capacity procurement and management would be an advantage 
  • Strong management and leadership skills with good business instinct and excellent communication skills
  • Excellent command of written and spoken English, Cantonese and Mandarin

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