General Manager (Hospitality)

by Catherine Cheah in Hospitality/F&B    10th Oct, 2019    Negotiable    Shanghai

General Manager (Hospitality)


Our client is a 5* International Chain Hotel with 600+ Rooms and large F&B operation in Shanghai. Hotel is still in pre-opening phase.


  • Responsible for the overall management, sales and marketing initiatives and strategies
  • Ensure that the operations of the hotel are in adherence with brand standards, policies and procedures
  • Maintain the assets of the hotel while executing approved Capex projects
  • Responsible for the preparation, presentation and subsequent achievement of the Hotel’s Annual Operating Budget, Sales & Marketing Plan and Capital Budget
  • Manage on-going profitability of the hotel
  • Ensure revenue and guest satisfaction targets are met and exceeded
  • Select, evaluate, motivate and support a professional and progressive management team, and efficiently manage manpower metrics
  • Responsible for managing the hotel's management team and overall hotel targets to deliver an excellent Guest Experience


  • Prior experience as GM in a luxury city hotel is a must
  • China and/or Hong Kong experience
  • Pre-opening experience is a definite asset
  • Large operation experience, minimum of 500+ rooms
  • Strong Sales & Marketing and/or Rooms background
  • Strong in cost control, budgeting and P&L management
  • Proven business / financial results
  • Thorough knowledge of hotel's operating policies & standards
  • Able to drive results and effectively manage stakeholders across various levels
  • Attention to details and guest satisfaction enhancements
  • Creative thinker, independent, organized
  • Influence, team-oriented leadership
  • Excellent people skills and a strong motivator

Please email your detailed CV in MS WORD format to : for a confidential discussion.
R1102193 | 12C5083

Job suggestion for you


Catherine Cheah

For more information about this job opportunity please contact our consultant.

Gemini Personnel

Social Links